If only I could give Icon Apartments more than 5 stars, I will!!! It's been almost a month now since I moved here and I have had a GREAT experience from beginning to end.
I must admit - I was a little bit hesitant when I read the negative reviews but as a general rule: There's always two sides of the story and I gave them the benefit of the doubt. So I picked up the phone, inquired, setup an apartment viewing time and went through the rental application process --> So happy I did!!!
Lisa and Team are amazing to work with. Lisa have a tremendous, immense communication skills, friendly and very professional. She have kept me posted on where we at on the process of rental application either by sending me an email to follow-up or left me a voice message which I think was very vital especially during a pandemic/Covid-19 restrictions. About 3 weeks ago - there was a power outage here in Seattle due to wind storm and Lisa called letting me know that she didn't have internet and to reassured me that she didn't forget me/my application which was very thoughtful and considerate. From that moment - I knew this Company have a heart, they understand what we (potential new renter) are going through as well (waiting can be difficult sometimes). Then, Lisa have checked-in with me on numerous occasion to see how things are going and always remind me to call her or her team if I need anything and questions/inquiries are always welcome! That is Customer Service at its FINEST!!! Lisa's comment/gesture made me feel welcomed, appreciated and valued as a new tenant
As far as the actual unit - Oh I am in heaven and I love everything about it! The building is very secure, the appliances are modern, water pressure is great and the other tenants are respectful! Thank you Icon Apartments for your warm and friendly way of welcoming the new tenant. SUPER great job, Lisa & Team!!! I am HOME! :)

I had a great experience with Leslie and Jen. The building has a great location near buses and the stadiums.
I usually wait a few months before writing a review but I do want to take time out and rave about living here. From the friendly waves of managers from the office to the convos I have with my neighbors and others in the building, this place has been a warm welcoming home. Great location, amazing food options around and of course, awesome proximity to watch football, soccer, baseball and concerts via Lumen Field and T-Mobile Park.
I highly recommend making a home here and cannot rave enough about Misty and Aby looking out for us making sure our experience is the best it can be.

Michael Neuman
Jan 09, 2024
Loved my place. New appliances, tho theres some scratches on the stovetop from previous renter but aside from that there’s no problems. Thank you Bruce the property manager for being so accommodating and ready if I need to call or have some questions. The place is literally infront of every public transportation. The view is also amazing from my apartment!

Katty Saclayan
Dec 05, 2024
Wonderful place to live! I don’t care for amenities, just wanted a spacious, clean and safe unit and it is just that. Never had issues with packages getting stolen because the complex uses parcel lockers (parcel pending). Management has followed up quickly with every single bit of feedback and maintenance has been great! I noticed the hallways and lobby are cleaned a few times a week. Only thing is that the apartment is located in a busy area so it is noisy because of all the buses and trains, but hey, that’s city life!

Sophie ShiCupcakes
Feb 20, 2024
I love living here! The leasing staff is very friendly and helpful. The maintenance team is great as well, they have been quick to respond and resolve issues that come up (there aren't many - the building is well maintained). It's right by a major intersection which makes it easy to get around town via the bus or train. Thank you Icon for a being amazing!
Dear Aby,
I wanted to take a moment to express my heartfelt gratitude for all the assistance you provided me in selecting such a beautiful apartment. Your guidance and expertise were invaluable throughout the entire process, and I am truly grateful for your support.
From the very beginning, you took the time to understand my needs and preferences. You patiently listened to my requirements and diligently searched for suitable options. Your attention to detail and thorough research ensured that we were able to find an apartment that perfectly aligned with my desires.
Your knowledge of the local real estate market was impressive, and your insights into different neighborhoods and their amenities were incredibly helpful. You provided me with all the necessary information and answered all my questions, allowing me to make an informed decision.
Not only did you assist me in finding the right apartment, but you also went above and beyond to ensure that the entire process went smoothly. Your professionalism and dedication were evident in every step, from the initial viewings to the signing of the lease agreement.
Thanks to your efforts, I now have a beautiful apartment that I can call home. Your assistance made a significant difference in my apartment search journey, and I couldn't be happier with the outcome.
Once again, thank you, Aby, for your exceptional support and expertise. I am truly grateful for your dedication and commitment to helping me find the perfect place. I will enthusiastically recommend your services to anyone in need of a reliable and knowledgeable real estate professional.
With sincere appreciation,
Jasean 📦

Jasean Walker
Jul 10, 2023
This is a nice apt building staff is great and it's pleasant place to stay .

Robert Lee Harris
Nov 13, 2024