I don't typically leave reviews, especially if I am still fresh to a new place. However, I wanted to hype this complex up. I moved in June to a 2 bedroom here at IMT Cornerstar. I have had a lot of silly questions, and everyone has been so kind with answering whatever I need. The apartment is beautiful! The previous tenants (or somebody else, I dunno) had painted my bathtub with regular paint and I ended up having to get it resurfaced. The team at IMT has been very quick with processing my maintenance requests (there will always be something when you first move into a new spot). They've been able to replace the dishwasher, resurface the bathroom, and fixed a couple of other little things. Jake has been the person who has handled a lot of my requests, and he is very kind and personable. He worked hard and was easy to have casual conversation. Leasing agents Maria, Eddie, and Charish have been wonderful at answering my many questions and scheduling with the outside vendor to resurface the bathroom.
Parking can be tricky at night, but honestly, if you choose to live in the city I feel like that's just one of those things you end up just living with. I have had to park pretty far from my building a few times, but mainly because I got home late at night. I have found some places that usually have a couple spots open if I come home late, and my walk isn't too bad (I'm younger though, so I don't mind walking). People usually understand if you need to temporarily park in front of the breezeway to load/unload, as we all have to deal with parking limitations. None of those things can be controlled by the people who work here, it was just poor planning on the company's end when it was built. It would be better if there were assigned parking spots, other than the carports and garages (which are limited). The buildings do not have elevators, which is frustrating, but I don't mind the exercise of walking up the stairs. If someone had physical limitations, I would imagine that there would be ground floor units that would be better suited to their needs.
People will leave their trash outside the compactors, which is more of a result of people not respecting others who have to deal with it. Whoever does the waste management is usually pretty good at getting it cleaned up. I wish this complex offered recycling, but it's not the first complex in Denver who hasn't offered it. I just save it and bring it to my parents' home as they have regular recycling services or take it to the recycling center here in Aurora. I feel too guilty to stop sorting out recyclables. That being said, the trash valet service is dope. I have to change my cat litter every now and then, and I just double bag it if needed, and they still pick it up for me even if it's a little heavier than normal.
Everyone who has come to visit has told me how much I upgraded from my last apartment and absolutely love my new home. I have two cats, and they love being able to run and wrestle in their new home. My plethora of indoor plants get a lot of natural light, as there are 6 ft windows in each room.
All in all, I am super happy with my choice to move here. I love all the trees and gorgeous landscaping. Cherry Creek State Park is super close, and there's lots of good shopping around here. The area is pretty quiet, and people are generally kind and respectful. I love that there's kids and animals around - it always feels more home-y and lively. I'm a teacher, so I love seeing kiddos playing with their family members or friends just having a nice time outside - it's welcoming and happy. The pool area is really pretty, and the management is pretty good at keeping it maintained. I like to lay outside and read by the little park or pool, or hang out on my patio and listen to a podcast and just enjoy being outside. I look forward to living here!
BonnieGrace Reese
Jul 24, 2024
Maria made everything extremely easy to get moved in. Had a few maintenance problems that were fixed asap. Parking is a little bit of a challenge but that's just apartments. Definitely happy here
Dylan Ziegler
Oct 23, 2024
I have been living here two years and just extended my lease another year.
I can home from work Saturday and my apartment was 85 degrees 🥵. I called the emergency maintenance and someone came in ten minutes to check it out. He was able to get me an in-unit AC temporarily. This morning (Monday), Todd came to fix it. He was able to replace some parts and get it working again! He was friendly and professional and even helped with another issue while here. Thank you Todd! I appreciate your service!
We have had so many positive experiences with the maintenance staff! Alex and Juan were polite and friendly and helped replace our washing machine in a flash! One of the best reasons to live in these apartments is the maintenance team!
Trinity Flores
Oct 25, 2024
I have been a resident for approximately 5 years at IMT Cornerstar Ranch. The staff at this complex has been very accommodating and helpful. I was prompted to write a review due to a recent incident that occurred. I was tackling several packages and trying to get them back to my apartment when a very kind member of the staff, Eddy, offered not only to drive me to my building but also to walk up three flights to ensure that I was ok. His kindness and generosity as someone also in the customer service field, was definitely appreciated and noticed. I also would like to take a moment and speak about the maintenance team here at IMT. Every Monday morning I watch them gather around the dumpster where residents have felt the need to dump there items outside of the dumpster, and they willingly work diligently to clean up and maintain the property. This is not an easy job nor is it something most residents would want to do, however, they work hard not realizing how appreciative the residents are of their labors,
I would also like to comment on the staff within the office. Anna, and the entire staff have been very helpful and responsive to any requests that I have made. It is not often that you live in a community that you can step back and state that you genuinely feel that they care about your needs and about your requests.
Thank you IMT Staff and Maintenance for your consistent service. All too often we read reviews where people are sitting behind keyboards and stating that they are displeased. I wanted to take a moment after the actions of Eddy and the staff at IMT to do the opposite because they deserve it. Thank you IMT for your service.
I have to share my experience at IMT Cornerstar Ranch thus far. I moved in over the past weekend and Eddy and the rest of the staff have been helpful and supportive through every step of the process.
Communication from the office staff was thorough and prompt and I was never left wondering where I was in the process. Eddy also had some tips for the application, which I implemented and found to be very helpful.
They were well prepared for my arrival on move in day, so the hectic moving day started as smoothly as possible. There were a couple of outstanding items left to accomplish after move in, and Eddy was very communicative about these and I was able to complete them with no issues.
The apartment itself was clean and in great condition on move in day, with only one issue regarding the screen on the sliding door, which was addressed immediately.
All in all, I recommend IMT Cornerstar Ranch for anyone looking for a community that is friendly, well run, and clean.
I had been waiting for my kitchen light to be replaced for over 3 weeks, and was beginning to become frustrated that it was taking so long to replace. It was hard working in my kitchen in the dark!
Eddie in the office was very helpful and reassuring. He let me know the reason for the delay, which I appreciated.
Todd and Alex came to replace the light fixture, and they were very kind and knowledgeable. They apologized for the time it took to get the light fixture, and explained what they were doing, how they were going to do it, and handled it with expertise and professionalism. I appreciate them so much!
donna sprinkle
Jan 28, 2023
Great place to live. People are diverse. Kids play outside safely. Nice pool area with grills. Lawn care and maintenance are friendly, fast, and quality.
We had a light fixture that needed to be replaced, and Alex and Todd came and fixed it right away!
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