We called the Palisades home for a few years, and it was difficult to say goodbye to. The building itself is beautiful, and our apartment was incredible. Our view was spectacular. The gym was great. And while all these things are nice, what made this building feel especially like home was the wonderful community. The Southern Management team was responsive and kind: Andre is awesome - attentive, friendly, and completely professional; Alfonso and the maintenance team were always so quick to respond to any requests (for example, they were in our apartment to replace the oven light within an hour of when we submitted the request!); the leasing team was super helpful when we moved in and moved out, and they were always so friendly; Elisha and the concierge team knew our names and our dogs' names, and would give treats to our dogs (with permission, of course!), and would even get our packages for us when we'd take the dogs out so that they'd be ready for us when we came back into the building; so many neighbors became good friends. We felt so fortunate to call this building our home.

I’ve enjoyed my residence at the Palisades at Arundel Preserve. The building amenities coupled with the surrounding area provides a refreshing and (relatively) active suburban environment. More importantly, the staff here have been amazing. Front Office personnel are courteous, attentive, and professional. The maintenance/cleaning team are very diligent with the upkeep of the building. Furthermore, the Assistant Property Manager, Andre, is very approachable, experienced, and supportive with any property or leasing inquiries. He and the team are extremely value-added towards the positive resident culture here.

Ken Blackwell
May 31, 2024
Jay has amazing customer service skills. Her patience, explanations and her charisma was nothing short of excellent. When it comes to the perfect balance of customer relations and knowledge of one’s job she’s it. She had a detailed answer for every question and if she didn’t at the present time, she looked into it for me and circled back. Thank you Jay for being the standard in customer service. My girlfriend & I really appreciate your professionalism.
The Palisades is a wonderful place to live. The staff keeps the property clean and safe. Andre is an amazing property manager, Elisha and Amber greet everyone with a warm welcomes and cheerful smile, and are very helpful at the front desk! Everyone here on staff makes the difference in living at The Palisades!
I lived at the Palisades at Arundel Preserve for almost 2 years. That was the best apartment home I’ve ever lived in. The staff was so courteous, friendly and their customer service skills were excellent. Andre is a very efficient Assistant Property Manager at the Palisades and very well liked. I definitely recommend living there. I’m currently living in one of their sister properties in the same area, this property is nothing like the Palisades, I hate I left there. The staff here aren’t friendly, maintenance takes their time coming to you and the elevators are always out or reserved. The garage door here hasn’t worked in several months. I definitely will not recommend this property to anyone.
I’ve worked in the multi family/property management industry for roughly 17 years so I know quality customer service when I see it.
My grandparents have lived in the Palisades at Arundel Preserve Apartments for 7 years, and the level of customer service they’ve received has been remarkable.
To the entire staff; I’m grateful that you’ve created a “community like” atmosphere that my family can comfortably call home.
Thank you for being top tier!

Erin Elizabeth
May 28, 2023
A very clean and highly maintained property. The staff is very friendly and accommodating. The amenities are well kept and available most of the time. Friendly neighbors, spacious floor plans, an active social calendar, pet friendly. The Palisades has it all.

Lloyd Robinson
Jan 25, 2024
My mother in law just moved into the building a few days ago. She lived in her own home for close to 40 years before deciding to downsize and move closer to family. The entire process was new and stressful for her. She had tons of questions and needed extra help with a few things. The staff here, in particular Jeanetta (Jay) from Leasing, are so professional and helpful. Jay was available throughout the application and move in process. She spent a lot of time helping my mother in law fill out paperwork and even helped her move plants from her car to the apartment. Jay helped her feel comfortable and she knew she was making the right decision choosing the Palisades. Our family would like to personally thank Jay for her professionalism and being so kind. We also have noticed other friendly staff members. From the kind maintenance worker we met at the loading dock on day one who showed us around, to the front desk concierge who is always saying hello as you walk by. We appreciate what you and the rest of the staff have done!
