I am not sure why there are so many negative reviews here. Everyone here has been wonderful since I toured. I want to thank Fa, Kim, and Angela for always being so helpful. As far as the roaches go, I did not see a single one during my time here. Before giving in to some of the negative reviews give JVT a chance, tour and then make the decision for yourself. There are very good amenities here, and the location is hard to beat!

Cesar Contreras
Nov 26, 2024
I’ve only been living here a few months and had a pretty bad first impression of the place with barely functioning amenities and lots of fixing up needing to be done, but the maintenance men Chad and Jared have been unbelievably helpful and nothing but pleasant throughout the entire process. I now very much enjoy my stay here at Juneau Village, the staff is great, the location is convenient, and the rooftop gym is a great addition. Would highly recommend to anyone looking to live in the downtown area

Gabrielle Bussert
Nov 28, 2018
When I found Juneau Village Towers, the first apartment Francisco showed me was perfect! Nice new finishes, lovely view, and he made it so easy to sign in. I was doing a corporate rental, and he managed all the paperwork with my remote head office. When I had a couple of minor repairs, he arranged to get it done very quickly. And once, when I was locked out, I saw him walking across the quad after hours, and he escorted me back to my apartment to let me in. He is so responsive, kind, and soft spoken with a ready smile. So nice to deal with him!
I had been warned against living in a Katz property and was pleasantly proven wrong! Moving in and out during the winter was easy, I paid no cat rent and maintenance requests were logged and addressed quickly. My steam heating broke late on a Saturday and Stewart stayed until 1am making sure my bedroom wouldn't flood! The amenities were well maintained and I especially loved using the pool. The office held packages for me and upon move out I received over 80% of my security deposit back. Units themselves were updated with good appliances. The only thing I wish was addressed were the cockroaches—I consistently found 1+ in my apartment per week and it never got better.
Thank you Kim and team for making my experience great!
I recently moved out of JVT after two amazing years living there! Between the office staff, maintenance, and cleaning crew, everyone was fantastic! When my cat decided to lock himself in the bathroom - they were right there to help! Which won us over right away. If it wasn't for out growing the space we would have stayed there for more years. The pool was by far my favorite part and the amazing views! We lived in an older unit but never had issues with appliances etc. The drains are older so that was expected. We will miss JVT so much and the convivence of being surrounded by everything. Highly recommend!! And huge shout out to Kim!!!

Abbey Johnson
May 03, 2024
Great place to live- walking distance of grocery, pharmacy, Lake Michigan, riverfront, Fiserv, Cathedral Square, & Hop stops. I've lived here since 2016 and remember being nervous based off previous reviews, so I've been meaning to leave one to help renters on the fence.
No apt is perfect, but these last few years I've been SO pleasantly surprised with changes JVT has made (& importantly, MAINTAINED)! They listen to, and ask for, tenant input. They've fostered a community feel, with monthly newsletters, fun games with prizes, & tenant events (food truck, campfires, pool party, etc).
After 6 years in an unrenovated apt, here are my honest takes on some issues from past negative reviews on this site & others:
1) My first couple years had huge turnover of managers (~6) & office staff (while not-so-great staff stayed). Since current manager, Kim, began a few years ago I've seen massive, sustained improvements living here! The current office staff are friendly, hard-working, and helpful (not-so-great staff are gone). I've appreciated their help navigating some stressful apt living situations- always wishing I would've just talked to the office sooner!
2) Pests are difficult to avoid completely in any city apt, so it's important to know they have pest services set up & policies in place. A couple times during construction nearby with jackhammering (done now) or when fixing a wall, I found a few very small cockroaches. The office took it very seriously, quickly responding with someone to take care of it. They've even used preventative measures in the lower garages and in apts (all levels), and the service is very considerate of pets! It's been a couple years since I encountered any pests in my apt, and I believe its due to those changes.
3) I love the text service to notify about package deliveries & mass emails to communicate with tenants quickly. Recently they've updated toilets/smoke alarms/garbage disposals and fully installed brand new windows (built-in blinds) in both unrenovated & renovated apts! The shared laundry facility is actually pretty finished, well lit, and well kept. They service machines regularly and have a change machine. The last few years maintenance/the office is quick to respond and good at progress updates for longer fixes. Having 24 hour on call maintenance has saved me on multiple occasions! Housekeeping staff are so nice and are regularly seen cleaning common spaces- including the halls on every floor!
Changes made and sustained the last few years kept me at JVT and I would recommend living here to fully experience all downtown MKE has to offer!

I enjoyed my experience living in this apartment location. It is clean and well maintained. I look forward to living here for a long time. I have the pleasure of meeting a worker (maintenance) , Chad , while I have been there. He is very polite and hard working. Always on the move and doing it with a smile. One of several workers I've encountered that make up some if experiences I've come to appreciate living here. I recommend this apartment complex to anyone looking for a comfortable and reliable place to live.

Xavier Warren
Jan 22, 2019
This review is for Juan the Exterminator. Our apartment was INFESTED, horribly. Before him, we had 3 exterminators come through and couldn't have it fixed. He was hired and from day 1 was very helpful and incredibly efficient. Its been almost 2 months and we have had significant progress done. Thank you to him and all he's done in helping out with the bug problem!