My review got deleted from here for some reason? It was a good one! Management here really helped me out with re painting the parking lines a few years back. Great staff great people. I wish I remember exactly what was said here. Anyways, this is a great place to live! Hope this review stays up this time lol. AND! I don't think I've ever waited longer that 10 min for an email response for management, which is quite impressive, keep up the good work!

Nathan Blizborp
Sep 17, 2020
This review has been a long time coming. Feel bad for not writing it sooner. Been at Arcadia about 2.5 years now. Absolutely love it here! Although we did have some initial issues with someone in the office, that has passed and they are always helpful when we come in. Every time I have an issue, Melanie or Lisa have been amazing and so willing to help us. I think Lisa may have only helped me a couple times, but she seems to be very nice. The neighborhood get togthers are very nice. I'm not a people person so I don't go, but that being said. I love that they have them. it's also super awesome that they have outdoor play areas for kiddos and a dog area!
I have had nothing but AMAZING experiences with maintenance. Every single time we have an issue, we can count on them helping us out. If they can't do something, they always expectation set with us. A couple months ago we had a leak from one of the upstairs bathrooms into the ceiling and down into the bottom floor into the area we use as an office. Someone called me inside of 10 mins when I left the message begging for help. They were helpful and spent most of the day at our place finding the leak. They got the drywall repaired and it's back to normal. I love that I can count on these folks always help and be just awesome about it. Don't listen to the negative on here. Maintenance is amazing here.
Even more pluses is that is within walking distance for anyone of grocery store, the post office and CVS. I would highly recommend Arcadia. It is absolutely worth the value!

I’ve been living here for a LONG time and I will honestly say it’s a great place to live. I have two kids and these days the world is crazy but I feel safe here. They have 24hr cameras set up, they clean up the main areas to make it look nice, it’s pet friendly and there’s a great trail next to the townhomes as well as the BPA trail minutes away, and lastly the landlord Mel will go above and beyond for you, her and her team are amazing. Hope this review helps you !!
I have lived in the community of Arcadia Townhomes for 4 years. I first want to say, I LOVE the new trash concierge, I notice that our property is the cleanest around without those nasty garbage bins dispersed about with the birds dragging trash all over the overflowing bins, so coodles for a brilliant, clean environment. I am also pleased with the speedy response of maintenance staff and their timely response to my requests. I also want to thank the office staff (Manager, Asst. Manager and Leasing Agent) for always being courteous and friendly. This review has been a long time coming.

Africa Fisher
Mar 08, 2019
Melanie is by far the best property manager I’ve ever had! I have lived at multiple apartment communities over the years and this is by far the best! Melanie’s level of customer service deserves more than 5 stars as she listens to us as residents and takes time to say hi or call to check in on us. I hope to continuing my residency as long as Melanie is here.

Happiness Iskey
Jun 15, 2022
We've been living here for almost 4 years now and it has been an amazing time. We love our space, perfect location, I LOVE all the green areas that we have. The staff are amazing, Denisse and Melanie and Lesa are very nice and attentive when we have reach to them. The maintenance guys are awesome, the fix our stuff very quick and are such a nice guys they always go beyond what is asked for. We are so happy to call this place our home!
We lived at Arcadia Townhomes for one year and over all, I feel this complex to be safe, enjoyable and quiet. Denise is very nice and friendly to work with, she always attended to any of our needs. We never had any issues with maintenance, in fact, they were great. I would sometimes even stop them during the day to come and take a look at something and they would come right away.
Of course, nothing is perfect. When our stove stopped working, it did take 3 days for us to get a new one, but they gave us warning of that. In the particular unit we lived in, I know we could hear the neighbors flush their toilet and I'm sure they could hear ours, but thankfully, we all were considerate and nobody would flush their toilets in the middle of the night.
The only reason we left was to get out of Federal Way. We have a special needs dog that does not do well with fireworks and Seahawks are so awesome that people like to light off fireworks when they play and that was just a little too much for our dog.
Overall, you get what you pay for and the complex is a good value for the money you spend on rent. I would totally live there again in a heartbeat.

I lived at Arcadia Apts with my family between 2019 and 2020. I only moved because I purchased a home. I was very happy with the level of service from Management especially Melanie the site manager. She was very responsive and upheld the rules and regulations of the apartments. She was very respectful and customer service forward. Unfortunately we had to deal with bad neighbors from time to time but that's NOT the properties fault. Repairs were completed when needed. I can't say enough good things about Melanie and her hard work. It's a five star for me and my family.

joseph valenzuela
Mar 26, 2024