I have lived at the Solana Apartments for almost a year and I love my apartment. I will definitely be renewing my lease in October. I enjoy life at the Solana. It is so peaceful and quite. It's like your own little private community. The staff is amazing and they are always working to make living there comfortable. The neighbors are great as well!! Everyone is very respectful and considerate. I would definitely recommend the Solana Apartments if you're looking for a very quite, peaceful community in Burien!!!
Jezette Johnson
Aug 23, 2018
Just moved to Solana from downtown, it's an amazing place. Kirsten and the staff are vary respectful, have great communication, and get the job done. The apartments are nice and are clean before move in, the community here is friendly and vary courteous!
Cameron Hamilton
Apr 27, 2023
To everyone that has doubts about coming to living at solana put your worries to rest..... I came from Arizona and it took me 5 weeks to find an apartment and it was an absolute nightmare! I called solana and that was the best phone call I ever made! Within 24 hours of my phone my application was sent over and approved and BEST PART they have they best rates. With other apartment complexes they never call you back or attend to any of your needs! Leaving my son and husband for job relocation is scary for any woman living alone and coming to a new place. Talk about valet service, Any questions I had the manager would email me back 11pm at night just to put my worries aside. When I got here, I felt like an absolute queen. To make me feel safer, they added extra security in the windows, Apartment was squeaky clean and the beautiful pictures you see online is the real thing. Maintenance around the clock, Parking lot filled with millions of flood lights. This complex is extremely organized, well maintained, OUTSTANDING maintenance. Anything you request, You can believe your going to receive your request approved in 5 minutes. There are many, many complexes next to us and solana is the most classiest apartment. Solana is so quiet and safe WE HAVE THE BEST LEASING AGENT AND MANAGEMENT! SOLANA IS TEN STARS! Solana is 5 minutes from the airport, 2 minutes away from grocery stores, nail salons, You name it, you are in the heart of Burien! Think Solana, You won't regret it!!!!!! :)
My husband and I have lived at Solana for a year and 10 months. The property is decent with average amenities and nicely renovated units. The property I would give about a 3.5. The reason I give 5 stars is because of Richelle, the property manager who started shortly after we moved in. She has made improvements within her means since she took on the property, and she takes great pride in her job. She has never been anything less than accommodating, transparent, empathetic and she always makes sure you feel heard. We had issues with a horribly loud and rude upstairs neighbor, including him punishing us when I asked him to stop his band practice at 11:15 pm on a week night. Richelle immediately took action and took me seriously when so many property managers would’ve blown me off. After recurring issues with disturbing noise (new neighbors had a VERY loud child), she offered us the option to move units at a price close to what we were paying (despite a rise in rent) and showed us how much she valued us as tenants. She is highly responsive, kind, understanding and passionate about what she does. Since she has been enacting change, I can see an improvement in maintenance of the property grounds, and efforts to creative a sense of community and inclusion. She is committed to creating good quality of life for all tenants.
Despite what some people have been saying, Kirsten has always been very respectful to me. Every single interaction that I’ve ever had with her has been nothing short of exemplary. She responds to emails in a timely manner, she follows up regarding situations that may have arisen. Just this week, she was able to help me with an issue regarding my rent, all while helping countless others in the same predicament. Everyones experience with another is completely subjective. If people were to stop assuming she was so rude and unapproachable but instead have an actual conversation with her, you would see that she is a laudable and down to earth manager. You don’t find many managers like this. Let me tell you.
Kurtsen Lavarias
Jan 04, 2023
I lived in Solana Apartment for a year and would’ve lived longer if not family circumstances.
Management is fantastic! Manager Kirsten is always on top of things taking care of tenants like their her own family. Maintenance is great, always on site, cleaning, fixing, helping. My special thanks to Nikolai, helped me more then I could’ve asked for.
What a great, warm and welcoming place!
Would recommend to my friends and family.
My husband and I are just ending our year lease for a 2 bed, 1.5 bath at Solana. The biggest take-away is that good staffing can make or break the apartment experience. Our experience was up and down at times, but ultimately not bad at all. Our apartment did have roaches when we moved in, (pro tip, pull out your fridge & stove before signing!) but the problem was dealt with on the next business day, and any time after that if we needed another treatment, an appointment was made immediately.
We had multiple issues with the unit itself, but maintenance is always around and we never waited more than a day or two for a problem to be fixed. Unfortunately our unit had very poor ventilation, so there was a continuous mold issue that I worked hard to keep at bay. Buy a dehumidifier, trust me!
There are some noisy and obnoxious neighbors at times, but I believe that there will be some in every complex and it's just what comes with living in an apartment. Overall, people are friendly and kind.
Management is fantastic. Kirsten is great at her job and we've never once felt ignored when we reached out. Emails are responded to quickly and problems are dealt with. She is very on top of things and we couldn't have asked for a better manager.
The mold issue was the hardest to deal with, but we made it through and overall are happy we chose Solana. There's not much they can do with an old building to rectify ventilation issues, so I won't fault them for that, just be prepared that moisture and mold can be an problem.
We're happy to be moving into a home of our own, but we are sad to leave the Solana community, and you can't say that about every apartment complex!
My boyfriend and I began living here at the end of January. We absolutely LOVED living here. It was clean, had very friendly staff, and quiet due to its tucked away location. This was our first real home together, and we have had few experiences with a lease and legal agreements. The manager, Kirsten, made it so easy to get everything sent in and done. She replied to emails within 24 hours, clarified any and all questions, as well as making sure we were okay and all set for moving in. She showed us all the apartments we asked to see, and would even stay late to answer questions we had after work even when the office was about to close. The apartment themselves are very functional and cute in my opinion! They have updated appliances, as well as fresh floors and is touched up by maintenance right before you move in. They did a full walk through of ours the day we were moving in and replaced the window screens, re-painted the door for us, and swept everything after they were finished. Personally, our apartment never had any issues - regardless maintenance was just a phone call away! They are always around cleaning up the outside, and it is so easy to talk to them! Since living here we have gotten to know the staff a little bit, and when COVID-19 hit they reached out to all of us with their support. Due to our own situations, we had to make the tough decision to break our lease and move back home. When I reached out to Kirsten with our situations, she assured that she was going to do what she could to help us out. Given the situation, she completely understood why we had to leave even though we just moved in a few months prior. It took her less than a week to get back to us, and helped us out in a way that we are forever thankful for. I don’t know another place that would put so much effort into helping. We are so grateful to have lived under management that actually cares about their tenants. We have never met a nicer, more tight knit community within this complex and are so sad to be leaving. We had looked at 3 other apartment complexes before this one, and we are so glad that Solana Apartments was our final choice. We recommend this complex to anyone looking for a place that actually cares about its tenants, maintenance of the building, and overall small community feel.
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