I moved into Indigo Palmetto Bay almost two weeks ago now and have had a wonderful experience living here.
First and foremost, my partner and I were so happy with our experience with our leasing agent Janelly. We came for a walk-in and she immediately made time for a tour and understood we were on a time crunch. She helped us with every step of the approval process, and when we got cleared to move in, even helped us on her own time to get into the loading dock for a smooth move in! We highly recommend this building just by its amazing management so far. Helen, another leasing agent was also super helpful in finalizing our move in and love to see both her and Janelly regularly in the lobby!
The amenities are amazing here, I can’t decide if I love the pool or the gym better. Both are pristine, gorgeous facilities! It feels like we live at a resort. This is my first time in a luxury apartment building, but I’ve had friends / relatives living at ones and I honestly think Indigo is one of the nicest buildings I’ve ever been to.
Definitely take a look and we hope you love it here as much as we do!

Today is my first day at Indigo Palmetto Bay and the leasing staff has made me feel so welcome, I feel like I have truly come home! Thank you Janely and everyone else at the office (sorry I haven't yet memorized your names yet!) for all the onboarding help, guidance, suggestions and overall care. I am home <3
I want to express my sincere gratitude to the amazing people at the Indigo’s leasing office.
Since the moment we entered the building we were received by Helen Borrego, her smile and energy was so invigorating. She answered all my questions patiently and provided all the information I needed.
The office space itself was clean, well-maintained, and had a welcoming atmosphere. And the smell! Make sure they give you the scent that they are using on the lobby, it feels like home!
Then Janely Dones was in charge on showing us around the building. She was so kind and professional, and her patience, and willingness to show us every detail and perk that Indigo has to offer convinced us on the spot and made us applied literally next day.
From the first interaction to the final paperwork, they went above and beyond to ensure all my needs were met. I'd like to commend both of them for providing us with truly exceptional and upstanding service. Their dedication, attention to detail, and genuine commitment to helping us went above and beyond our expectations. We greatly appreciate their efforts and the positive impact they had on our experience.
Their friendly demeanor and thorough explanations put me at ease throughout the process. I couldn't have asked for a better team to work with during this important decision. Kudos to the leasing office staff for their remarkable service!

Elan Maurette
Aug 26, 2023
The customer service at this apartment has been the best I’ve ever experienced. Always attentive, prompt, and willing to help at any time. They genuinely care about resolving any concerns efficiently, making the living experience truly exceptional. I 100% recommend it to anyone looking for not only a great place but also top-notch service.
Recently moved here from out of state, and I'm blown away by how responsive and friendly the leasing staff is here.
Every member is eager to support and they made our extremely stressful move a breeze.
Aside from the exceptional staff, the facility itself is immaculate with beautiful unit furnishings that give a very homey feel. Additionally, I feel the pricing is very fair relative to what you get compared to other competitive complexes.
All in all, we have no complaints thus far and we are so excited to be home!
Love this community. Super clean and well maintained. Upscale and professional. Super attentive and cordial staff/management. Hosts events or vendors that cater to different cultural backgrounds monthly . Sometimes multiple times a month. Great for the kids . Access to the park and a bunch of other amenities is a plus. Truth be told , if I could rate higher stars, I would.
The building itself is so modern, beautiful and efficiently laid out. The amenities are just what we were looking for! Janely did such an amazing job thoroughly going over options, details and giving my husband and I a tour where we immediately knew this is where we wanted to call home. We just moved in and are loving it so far just as we thought. Thank you guys for making such a seamless transition and experience

Jacky Hernandez
Jun 30, 2024
I had an absolutely fantastic experience working with Helen at Indigo Palmetto Bay during our move-in process! From the very beginning, she was attentive, thorough, and incredibly warm in her approach. Helen's responsiveness to our calls and emails made the transition into our new home seamless.
Yesterday marked our move-in day, and I couldn't be happier with the overall experience! Helen, and all the other staff I had a pleasure of interacting with, and the Indigo Palmetto Bay team made this transition a breeze, and I'm thrilled to call this wonderful community our new home. Thank you for making this move-in such a positive and memorable experience!
Speaking of our new home, Indigo Palmetto Bay is nothing short of spectacular! It exudes a vibrant Brickell downtown vibe while nestled in the serene suburb of Palmetto Bay. One of my personal highlights has to be the heated saltwater pool – a true luxury. The two-story gym, complete with a smith machine and that innovative Tonal personal trainer mirror, adds an extra layer of convenience and fitness to our lifestyle.
The tap machine offering a daily glass of beer or wine is a delightful touch, and the club room with its game tables and games provides endless entertainment options. Grilling enthusiasts will appreciate the gas grills, and the modern bathrooms and kitchens are not only stylish but also highly functional.
One unique feature I adore is the first-floor balconies that offer access to the street or courtyard, depending on your apartment. This added flexibility makes it feel like you're truly a part of the vibrant community.
Moreover, the location is fantastic! There's a lot to do nearby, and the area boasts numerous cool food places, adding even more to the charm of Indigo Palmetto Bay.
Overall, Indigo Palmetto Bay is a gem, and Helen made our move-in experience exceptional. I can't recommend her and this community enough. It's the perfect place to call home with its perfect blend of style, amenities, warmth, and a thriving neighborhood.
