The Avalon team does a great job at keeping the complex safe and clean. The maintenance team is very responsive and friendly. Steve, Myrna and Ytzel thank you for all you do and for all the dog treats!
My time living at Avalon has been fantastic so far. Lots of friendly folks and it's very dog friendly too, which we greatly appreciate. Depending on the building and unit you're in, you may hear (and feel) the Caltrain more prominently, but we've found our unit to be insulated decently well from the noise so it's never really bothered us.
I definitely want to give a huge shout out to the amazing staff working here. From Matt and KC (while he was still at this location) for always being super welcoming, friendly, and transparent; to Steve and Rogelio and the whole maintenance crew for their incredible responsiveness and care (and for all the dog treats!) Would highly recommend anyone to at least give Avalon a visit to meet all these friendly folks :)
Lived here for over a year and had a great experience.
Pros
The staff members were amazing - both the office crew and the maintenance crew. They were super responsive and eager to help.
The gym and swimming pool were well maintained.
Covered parking spot for the first car and plenty of uncovered parking for subsequent cars.
Amazon lockers were great for keeping your packages safe.
In unit washer and dryer
Cons
The appliances were a bit older
The AC unit in the living room was not very powerful
Caltrain is next to the building so you can hear it when it goes by
The building numbers aren’t illuminated so at night so it can be hard for delivery drivers to find you.
This place is very good to live. The neighborhood is quiet and pleasant. The best thing is the location; very close to MV downtown, restaurants, shops, supermarkets, parks and cafes!
Management (Matt) and maintenance area (2 ladies) are friendly and helpful.
I’ve had a fantastic experience living at Avalon Mountain View. The apartment itself is spacious, well-designed, and feels like home the moment you walk in. What really makes this place special, though, is the leasing office team. Matthias and Matthew are incredibly helpful, always quick to respond to any questions, and go above and beyond to ensure residents are comfortable. Moving in was a breeze thanks to their support, and they continue to be friendly and attentive.
The maintenance team, led by Steve and Myrna, is also outstanding. They respond quickly and efficiently to any requests, making sure everything is taken care of promptly. Knowing there’s such a reliable team in place gives great peace of mind.
One of the best perks is how close it is to the Caltrain station—just a short walk away! This makes commuting super easy. Plus, it’s close to Castro Street, which has a variety of dining options for those interested. Overall, I highly recommend Avalon Mountain View to anyone looking for a convenient, well-maintained, and welcoming place to live.

After I requested repair service, Steve and Rogelio arrived at my unit very quickly and helped me fix everything that was broken. They are very professional and polite. I really appreciate their help. Avalon Mountain View has the best maintenance team and leasing office staff, and I also received a lot of help from KC, Matthias and Allison. They are responsive, attentive and patient. Worth recommending.
MATT is the BEST!!! He spent two days helping me to get my package that's stacked in the Amazon locker!!!
Pros: 1. Staff are very responsive, efficient, and considerate. One of the best maintenance team I have experienced. Special thanks to Tara, KC, Oscar, and Myrna.
2. Great location. Walking distance to downtown mountain view.
Cons: Apartment itself is a bit dated. It would be great to have double pane windows for nosie reduction and energy conservation.
Overall, I like this complex, and would recommend it to my friends.
The maintenance team at Avalon is amazing! Today we had a maintenance issue and Steve and Rogelio came out and fixed it right away. A+