I have lived here going on 3 years and I love MAA LoSo! The location is great and our apartment has only had minor issues. Manny Williams is a great, attentive maintenance man. He always addresses our maintenance requests in a timely manner and gets the job done correctly the first time. Thanks Manny!
Shoutout to MAA Loso and their consistently welcoming team that keeps everything running smoothly for residents!
Curtis and the leasing team are always responsive, quickly addressing requests and answering any questions in a helpful, timely manner.
Manny, Raphael, and the maintenance team are also fantastic—always ready to assist with requests, informative, and committed to getting the job done right.
Lizzy and Luke keep our community vibrant with a great variety of monthly events.
My only issue is with MAA corporate, as they don’t allow us to pay rent in advance!
I’m always impressed with how quickly and efficiently my issues are addressed here. One of the maintenance staff, Rafael, is so friendly and professional. Always makes me feel as though my problems are in good hands. He is always seen walking around handling many different things at once. It seems like he stays very busy - whatever he is being paid, it isn’t enough!!!!!

Evelyn Hargett
Oct 18, 2024
This is a beautiful place to stay. My family member lives here and I love to visit. The amenities are wonderful as well as the rooftop view. There's lots to do in the area and being close to the train is convenient.
The only con is that the surrounding streets are extremely tight due to parked cars.
It's been two years since my initial review personally when the property was managed under Greystar. However, now as someone who works with MAA LOSO in engagement with it's amazing community as both a resident and content creator, if I could rate this residential complex higher, I would.
The MAA LOSO team consisting of Meghan, Curtis, Ben, and Michelle is wonderful, caring, and excellent at what they do.
The amenities are top notch for the area and the floor plans are robust and well priced. Everything here is of a high quality nature and there is a prominent sense of community culture among the residents and staff here.

Andrew Herman
Feb 14, 2024
Five stars is not enough to show how happy I am with Novel LoSo Station, especially in regards to the staff.
The staff made me feel at home, even though I leased online and was unable to tour in person. Amanda, Dallas, and Christian have always been a great help and you'll be in great hands if you work with them, but the spotlight this time needs to be on the maintenance staff, Sully and Oscar. They have been phenomenal and given me 5 star customer service since I moved in August - helping me with a hand truck at move-in, and even taking my boxes to the recycling center for me!
I’m very impressed with the building design, my apartment layout and parking is very accessible.
The sense of community generating from the LTH coffee shop is incredible and there is a ton of amenity space. They are always hosting events and even if I cannot attend, I enjoy being invited.
I would highly recommend moving to Charlotte and living at Novel LoSo Station.

Matthew Choiniere
Dec 05, 2021
MAA Loso is in a great location and has nice units & amenities. I have had a great experience working with Megan! She is extremely responsive & always has such a positive attitude about helping out.
Novel really has it all. The amenities here are amazing. Office spaces, two story lounge room with arcade games, and an amazing cafe. Not many complexes boast their own full running cafe and bar for a huge section of the area + an outside lounge area...but Novel does. Also the gym is better then most stand alone subscription gyms for equipment.
The staff are also beyond friendly. Amanda, Christian, Dallas, and Roger are all truly lovely people. I've had such a treat being here.
It's walking distance from the light rail, the Loso breweries, and South End. Truly a great spot that's close to everything without having to deal with being dead in the center of it all.
Everything here from the construction, services, and people who live here is high end with an at home feel!
The place is beyond dog friendly as well!

Andrew Herman
Jan 25, 2022