Love living here. The staff in the office are great and always ready to help with any concerns we may have. I really the apartment we live in, floor plan is nice and I really like the hardwood floors. If there is ever anything that ever needs to be fixed or replaced, the maintenance is very quick about getting it done.
My experience with Highgrove has been good overall. I been here a year now. Although the location is great, the staff has been wonderful in addressing our service requests, overall great customer service from office especially Hailee ,Kassy and Batul amazing customer service and great in communication and maintenance staff,The apartment itself is spacious, no complaints. We've been lucky to have respectful neighbors I highly recommend this apts ☺️
Rogelio Blanco
Jul 13, 2023
I moved in in the middle of November of 2017, since then I have really enjoyed living here. The staff here are super nice and always here to answer questions about literally anything. However; the parking is extremely off and weird. There's a one time $50 fee for a parking spot, but if you want a carport or a garage then you not only pay $75 or $125 monthly, but there's a very very long wait list to even get one. Other that the floor plans are super spacious and that is good, but also bad for people, seeing as the rent is high since there's A LOT of space in one apartment.
We have a great unit!!! Put a deposit on it, virtually sight unseen!!! This is a million dollar view from our deck!!!! Enjoy!!
Office: Since we have lived here, the office has always returned my phone calls and answered every question I've had!!! Some times I almost feel like I'm pestering them with questions that I couldn't find in the rental paperwork, but they're always nice and respectful!
Towing: I will address other reviews in regards to the property's towing; there is towing that happens occasionally....but tenants would park where they are supposed to park, then there wouldn't be any cars being towed. There are not tow trucks running "day and night" through the property....we've been here for a month and have only seen a couple tow trucks roll through (both on the same day, at the same time).
We have enjoyed our 2 Years living at The High Grove Apartments. The office and management staff are friendly and professional, and quick to contact maintenance with work orders. The overall community is well maintained daily, clean, grass and tree areas taken-care of professionally. Community maintenance crew are friendly, and response time and repairs have been completed in a timely and courteous manor. Visitor Parking in the community is limited, and strictly in forced.
Jasman family
Miriam Jasman
Mar 08, 2018
Pre-Move in and 48 hours post move in experience:
Each of the office staff members were extremely professional, friendly and helpful throughout the entire process. The assistant leasing manager and leasing manager went beyond standard expectations for our family. Each maintenance staff that we came across, greeted us without reservation and in the utmost friendly manner!
Thus far, we are pleased with the location of our home. What I appreciate most about the structural aspect of the 2 bedroom 2 bath town home is that (1) the attached, tandem garage is not your standard layout as it is over sized in width and length (2) The walls between units are not thin! (3) There are pleasant features that they've added to help keep up with changing times (multiple Ethernet ports throughout the town home, standard Alarm system, outlet socket with USB ports and updated thermostats.
As a veteran, our family has had our share of apartment rental woes in VA and FL (In the last 10 years from multiple PCS moves) and I admit at first I was discouraged with the rating and reviews of HighGrove throughout a number of websites as we desired searching a rating of 4 and above. However, in our experience thus far- we can only give a 5 star review.
As far as parking: Our town home garage is able to fit our SUV with plenty of room for storage and we are able to park another vehicle outside of our garage in the driveway. We have 2 vehicles. Yes, the prices may seem high however, after having undergone lengthy research (prior to renting here), their prices for rent are appropriate to market trends. It is in my opinion that we are fairing well when considering square footage, parking and rent cost in comparison to neighboring apartment communities in the area.
I intend on making reoccurring reviews as the year progresses. Hoping that the rest of our time here goes just as well!
Naomi Anelapumehana
Jan 06, 2018
The apartment was beautiful, tons of natural lighting and really classy touches. The complex has all these pretty trees, and maintenance keeps the grounds clean and nice looking. The majority of the tenants are quiet and pleasant. It's a very kid friendly place.
Rent prices are more than reasonable, and the pet deposit was half of what other places charge.
The staff is prompt, friendly, honest, and all around exactly what you'd hope for.
The pool, Jacuzzi, and gym were always clean. The gym is actually pretty fancy.
There's a security patrol, so I felt safe despite being in Everett.
The only hassle is parking for guests, but we always made it work. (Everyone rating this complex 1 star for parking issues/getting towed is kind of an idiot. There are very clear parking rules, so yes, if you break those rules you will get towed. All you have to do is plan accordingly and read.)
We absolutely loved it, best apartment complex we've lived in, especially compared to others in Everett.
Hailey Arnold
Dec 14, 2015
I was apartment hunting for 6 months when I came into high grove and took a tour with Andrea. She was extremely helpful finding us exactly what we wanted. Since we've moved in, we've had one incident occur with our car being towed overnight, but after speaking with Andrea and the leasing manager they both agreed it was an unlawful situation and got my money and car back from the towing company the same day. Any other times I've had questions or concerns Andrea has answered me immediately and helped out in every way she could. Every time I've needed maintenance the staff have been extremely prompt, diligent, and friendly to boot. They also do a great job maintaining the complex's cleanliness and landscaping. The apartment layouts are well designed and the remodel was beautifully done with affordable pricing. It's comforting having families all around us in this quiet community. Overall I've loved living here and appreciate the leasing staff's helping hand!
Rent Special
Pet Friendly
Luxury
More space
Pet owners
