Been here for 5 months and I feel like I found the best apartment ever. I especially love the location, floorplan, & dog parks. The only problems I've had were my keys & dishwasher not working when I first moved in but they fixed those immediately. I don't mind that the building is a little older, it's well maintained compared to others. The dishwasher & washer/dryer are loud but I don't mind. So far my neighbors are quiet and everyone that lives here is extremely friendly, especially the other dog owners.
Benjamin and Hector were really helpful and fixed my issues promptly! Great service satisfaction. I’d recommend the Monterey to anyone! They stand on business!

kushagr bhatia
Oct 30, 2024
Great location and even better walkability. Shops/restaurants around and Easy access to Katy Trail which is nice. Very secure and feel safe even walking at night. Lots of people dog walking/out and about. Staff is responsive and keeps residents in loop. Commons areas are always clean and well kept
I've lived here since May 2023 and have had nothing but positive experiences. Maintenance requests taken care of quickly, friendly neighbors, fantastic amenities and helpful staff in the leasing office.
Most recently, I was scheduled to move out after buying my first home. When the deal fell through, I panicked thinking I'd not have a place to live. I spoke to Garrett who quickly eased my mind and provided the perfect solution.
Highly recommend this community to anyone currently looking!
Giving The Monterey by Windsor Apartments 5 stars.
Resigned and going into my second year here at this prime property. Besides the luxury of being nestled in Dallas uptown you have the convenience of hitting all the prime entertainment spots. The Monterey staff have been wonderful to work with. I have to give a special thanks to Garret on the management team. He is always quick to reply to any questions and concerns to ensure that any issues are resolved. I would also like to give thanks to Abraham who within 10 minute of me reporting AC trouble was at my door to help in resolving the issue quickly. I would also like to thank Roman who while helping me with one reported issue, kindly stayed to address and resolve other requests I needed.
The Monterey is a quiet and clean community. Very animal friendly and I love the social parties that the management staff puts on to engage their clients. There are a number of luxury apartments in the DFW area to choose from but it’s the personable relationships you have with the management team and staff that keep their clients staying. Keep up the great work Monterey team!

Hector (new maintenance manager) and Ben did a really great job today. I had been waiting over a year to get my fridge light replaced. As soon as I mentioned to Hector yesterday, it was replaced today along with the filters I had been asking about...
Initially, I was apprehensive about the Monterey after reading some reviews and touring other more “glitzy” buildings. However, The Monterey has turned out to be the best apartment I’ve lived in and I just signed for another year. This review may sound overly positive but the staff has been amazing in creating a great community. Overall I highly recommend this apartment
Service 10/10:
The differentiating factor at this apartment is the customer service. Enough good things can’t be said about Jenna, Brea, Chassity, and the entire team. They actually get to know you and instead of hiding from problems continuously ask if there’s anything they can help with. The building maintenance team is in-house (not contracted out). Any requests from my loose toilet seat, leaking air conditioner, dead lightbulb, was fixed the same day.
Amenities 8/10:
This was a huge factor in deciding on an apartment.This is one of the only buildings that has a year-round hot tub for colder winter days, an awesome resort pool, and a great gym (with peloton bikes – they pay the membership too). The building has constantly been upgrading common spaces since I’ve been here (new gym last summer, new hallway carpet last fall, changed paint scheme throughout the building, now renovating the courtyard). Additionally, everything is well maintained, there are always housekeepers cleaning the amenities. I’m hoping they can add some more pool chairs and maybe some hammocks in the courtyard.
Apartment 9/10:
The apartment Layouts are awesome, not the traditional rectangular box. Large balconies and separate tub/showers. You will find high-rise buildings, or apartments with newer finishes – but you won’t get this amount of space for your $$$.
Community 10/10:
I’ve met some of my best friends in Dallas in this building. Overall it’s a younger, but professional crowd 20-40y/o. The pools busy in the summer and people are friendly.
Parking 7/10:
At $25, Parking is the lowest in the West Village area. I’ve never had trouble finding a spot. Some neighbors have had cars broken into but I think this happens at any apartment complex. The building also has the most guest parking spots along the back which is a huge plus for visitors.
Fees 8/10:
Overall they are lower than most buildings. Wish we weren’t stuck with AT&T as the only provider for Internet -- they take advantage of this ($65-75). There's no mandatory monthly $30 Luxor package or $25 valet trash fee. They do charge a unique $25 monthly amenity fee.
Location 8/10:
In West Village, a new trendy area of uptown. Plenty of restaurants, bars, and even a trolley that takes you around. Really nice tennis courts are right across the street. Easy access to the highway. Initially I wanted to live on the Katy Trail — about four blocks away, but couldn't find a comparable building at this price.

Ian Greenberg
Apr 12, 2021
Gorgeous property in the heart of town in the West Village. Walking distance from trendy restaurants, shops and parks. Huge secured and gated parking is a big plus for only an extra $25. Updated apartments , clean air-conditioned hallways and the office staff are ready to help at the drop of a smile. Big plus , highly recommend taking a look 👌
TIP: double panned windows let's in morning and evening light without the extra cost of high A/C bills and mutes the everyday cityscape soundtrack for a quiet comfortable luxury living experience.

Zahii Stromberg
Jun 17, 2024