been living here for over 4 years, the staff and maintenance folks are first rate! I would highly recommend this appartment complex to anyone. the grounds are always clean, the pool is fantastic, the gym is perfect, the grill areas are always clean. Albert Morales

albert morales
Mar 29, 2019
We have only been here a week but so far so good. The office staff is super sweet and helpful. I really like the layout of the apartment. The water pressure is awesome. The neighbors seem really nice so far and everyone is polite. Yes parking is limited BUT anyone that complains about the parking has clearly never lived in an apartment or stepped foot inside 285. It's not that big of a deal.
Update after being here 18 months:
It is a nice apartment community. The grounds and apartments are very well maintained. The office staff is great. They are very polite and are very quick to resolve any issues you may have. The maintenance staff is also great. Very fast to respond to any issues and also very professional. I really have nothing negative to say.
The move in process from beginning to end was smooth and quick. The front office team made themselves available for any questions i had and what i loved the most they didn't delay telling me if i was approved or not. As soon as they knew they emailed me with the next steps. I even received same day service as well to speed the process along. Millennials are impatient and that's rad they worked with me. - From a verified resident on ApartmentRatings
I have lived here for 7 or 8 months now and I really like the location because I have shopping nearby and Kroger a mile and half down the road. Easy access to Hwy 400 for my morning commute to work. The 1br apartment I live in is spacious and energy efficient and all electric with a bigger porch than most apt's which is great for relaxing on. I haven't had any pest problems and the one service call I made was handled the very next day. Shout out to the ladies in the office especially Nicole who handled my lease process and is always helpful! Just a nice
enjoyable community and not overly priced. Oh and if you like to hike the Appalachian trail is only about 40 miles away!

James Flournoy
Mar 22, 2019
This was me and my wife's first home. I can not tell you how much this place has meant to us. It comes with an amazing apartment, but also with great extras. Every time we went to the pool it was the most relaxing place to be. Also complements to the staff Bryan is the greatest person ever to work with. He understand that life is hard, and things do happen. As long as your willing to work with them, they are a support to make your life better. I do understand people complaining about parking, but really... I lived in a similar setup in Tennessee.. This place strives to make a renter apprement your home! I recommend this place for all new couples. Located to next to multiple fairs that family can enjoy! This place was the best apparent we have ever lived in! Since living here I have never seen one bug in my apparent! Also Karen the manager worked with me! Even though it was below freezing she went out of her way to make my families life easier. Sorry to leave this place soon, but recommend it to all of my friends!

Dillon Nicholson
Dec 07, 2018
This place is quickly and quietly, easily a home. Anything wrong maintenance is quick to fix, staff is welcoming and accepting of questions and comments. The grounds are kept clean and lovingly cared for. The gym holds one weight machine, 8 free weights, an elliptical, a treadmill and a row machine. It has mirrors to watch your progress and a soft padding on the floor to not injure yourself. There is a child's park on the grounds, dogs are welcome into the home as well as cats, and there is a year round pool. There is a grill at the pool, and right besides it are showers and access to the gym.
Resided here for about 9 months. Move in condition of apartment was very clean and freshly painted. Appliances were very clean and functional. Staff was very accommodating on day of move in. I loved the apartment because of its high ceilings and layout. Very spacious. Parking was never a problem. Available spaces were always abundant. The pool and area was extremely well kept. Occasionally they would have functions for the tenants and their children. Nice touch. Close to hwy 400 and shopping. The office staff of Karen, Nicole(the resident foodie, knows every restaurant around the area) and Brian were always ready to be of assistance. Work orders were completed expeditiously by a professional staff. I definitely recommend the Columns at Pilgrim Mill.
Easy application process, the staff's communication was great and they were very flexible on my move in date, allowing me to push it back a week. The apartment is clean, all appliances are in good condition and work. I'm looking forward to this new chapter in my life at The Columns!