It's an older apartment building so it does have some dated designs and old pipes. Amenities are lack luster compared to newer luxury apartments, however it is more affordable and in a prime location, close midtown, down town, Montrose, River oaks, and Buffalo bayou.
What I like the most is the staff. I was out of town and had my neighbor watching my pet. However, the key snapped and rendered the lock stuck, locking my neighbor out and my pet in. I contacted the office and explained my situation to the staff. The Leon and Israel were there to help me and accommodated my situation, replacing my lock and gave the new keys to my neighbor with my consent on the same day. They even checked on my pet to make sure it was ok. It was a huge relief to me that both management and maintenance are there to provide excellent service, even when I'm not in town.
It was a great experience to live in Allen House. Leon was very helpful during my stay here, he is a great part of the management team! Both apartments I lived here were such great places, I recommend it if you are looking for someplace low budget and located near the city, then this is a great location to start with.

Michelle Marcano
Feb 25, 2024
I’ve lived at Allen House Apartments for almost a year now so I feel like I can now provide an honest review. Built in 1974, the property is in a safe neighborhood in North Montrose/River Oaks area near the Buffalo Bayou Park and trails, only about 10 minutes from downtown. It is also close to all the shopping and eating options one could ever want.
Now, because it is an older (and more affordable) property you can’t expect brand new appliances and upscale features. That being said, there are many cute built-in shelves and such inside the units, the courtyards and pools offer an abundance of cozy charm and plenty of community grills and outdoors space. The staff in the leasing office are all very considerate and responsive, always happy to help when something is needed, especially Leon and Braxton.
What matters most is that when there is a maintenance emergency due to outdated fixtures and what not, someone is sent rather quickly. I had a water leak before 6 am and someone was there to assist within 15 minutes and the issue was entirely resolved by early afternoon. Israel is an expert at his trade, and I trust him in my home anytime.
It is a very pet-friendly community, and the area is safe to walk the pups with many stations for poop bagging and disposal. The staff at Allen House seem to truly welcome and care for our pets, almost as much as we do! <3
I live in building 14 which across the street from the rest of the complex. It’s quiet and quaint with kind, friendly neighbors. I have a large patio with plenty of privacy since my unit does not face the street.
The downside of living in building 14 is, 1) there is no covered parking (although we pay the same as if there was); and 2) there are only 3 recycling bins that are not emptied regularly and always full. Essentially, we are paying about 40 bucks a month for a service to which we do not have access. Finally, it is not uncommon for cars to park in an undesignated area inside the gate which not only prevents proper traffic flow, it creates a safety hazard should there ever be a medical or fire emergency. There are no security cameras at that building like there are at the main building either.
Altogether, I enjoy living here and fully intend on signing at least one or two leases, if not more. Thanks, Allen House!

Caroline Smith
Feb 26, 2024
It's been almost 2 years since I started living at this apartment complex. Overall, I genuinely enjoy living here. The community, the leasing office agents, maintenance team, and overall environment are wonderful. I specifically would like to thank Leon, the leasing consultant, who has been very caring and is always there to resolve any issues I have with the apartment. Leon consistently went above and beyond expectations, ensuring that every aspect of my living experience is positive. Highly recommend!
I was so impressed with Kellie Fuller. How she managed and pay attention to your needs. She found a way to find solutions as fast as she could. It’s so important being nice, it makes you feel like you are somebody in the complex.

Claudio Munoz
Aug 12, 2024
Carlos is amazing. I’ve shown up three times with 21 questions about an upcoming lease. He always has the answers, he’s super patient and kind and a general pleasure to work with. The property is older but the residents seem happy and the facilities are super clean. Maintenance staff has been on property for 20 or so years which is excellent! Everything I’ve needed or asked for, Carlos has done his very best to accommodate. I’m pretty sure this will be home. ♥️
Updated Review: I've lived here in the complex since 2021 and have loved every moment here. Life has brought some new opportunities and I sadly have to leave the property. Kellie has been an absolute jewel. The team was so helpful when I needed to transfer to a new unit in a hurry... and now they are helping to make my last couple of months and exit super smooth. Thank you Kellie, and thank you to the rest of the Windsor team. I loved my stay here.
I have lived at this apartment complex for 1 year, and am in the process of renewing for another. I love living here. The building is a bit on the older side, but it has a ton of character. My unit had just been renovated when I moved in, and it's really spacious and well-distributed. You can't beat the location. Right between the Heights and Montrose, there's so many things to do nearby. The amenities are good (especially for the price); two pools and a bunch of grills are awesome, but the gym is small and has little weights equipment. The staff is probably the highlight of this complex. Maintenance is always super friendly, and things get taken care of quickly. Plus, management (specifically, Kristie and Leon) has been very attentive and professional, helping me through the leasing process very well. Overall, an easy recommendation from me!

Francisco Haces
May 16, 2024
This review is for the maintenance staff, and Kellie in the leasing office. The maintenance staff here is great. They're always attentive and respond to requests quickly, and really care about the upkeep of the property.
Kellie, specifically is always a pleasure to speak to in the office. She's one of the few people in the office that will actually follow through on what she says, and that goes a long way! If you're considering moving here, I'd work with Kellie specifically.
This is a great community, very quite, and everyone is extremely nice. Great neighborhood.

Sabastian Berry
Sep 20, 2024