This is a phenomenal place to live. I originally moved here in September of 2020, and since then they’ve changed management. I had no problems with Dolben, and Equity Residential has definitely exceeded my expectations in terms of help, security and friendliness. The building itself is great, beautiful spaces and artistic design really grab your eye as soon as you enter. Greeted by great staff, you’ll be welcomed immediately. Underground parking is a huge plus and the grills and outdoor spaces really help spice up the community. Although I am sad to leave, I am happy to have been a part of this apartment. 100% check it out folks!

Phillip Zeller
Sep 02, 2021
Jay from maintenance is always on point. Not only does he professionally and courteously and consistently do a great job, but he educates us tenants when we ask questions or have issues that we want feedback on. He is friendly and polite always. He honestly deserves a raise, and at the very minimum, a recognition for the terrific job he does. He even one time walked me thru over the phone how to reset my fuse box when I blew a fuse around 3am in the morning. Nothing but appreciation and gratitude for this guy!!!

Jackii Cunniffe
Mar 23, 2024
The Burlington Staff (Kimberly, Kailene, James, Jason & Glenn) continue to provide me with stellar support having been a tenant here since Jan 2023.. Rent is very reasonable compared to the market and the area is near all the places someone new to Boston would desire (i.e., restaurants, fitness centers, parks, mall, etc). The staff was very responsive to utility emergencies. Case in point I lost heat on one chilly day in Feb, contacted the staff and it was immediately resolved to ensure my comfort. Highly recommend renting here you will be well taken care of by the friendly & professional staff. Sincerely/Chris

Chris Karandang
Apr 28, 2023
Recently my boyfriend I have moved and as you know moving can be extremely stressful! From day one of interacting with the leasing team, we were very happy with the service that the Reserve at Burlington provided. The exceptional team members go above and beyond to meet every need! They are friendly, kind, and helpful! The amenity spaces are kept clean, and organized! The service workers are prompt! One of these workers Kailene, the properties leasing consultant has been a beneficial part of our experience here. The Reserve has been meeting our very high expectations for sure! Highly recommended for anyone interested in the property!!!
I am more than half way through my first lease with the Reserve and I have never felt such peace living in an apartment complex and community. The leasing staff always puts in there best effort to accommodate my needs when things come up, and I always feel immediately attended to.
My rating mostly accounts for me experience with the staff here. They are incredibly patient, attentive, helpful, welcoming, and compassionate. They treat every issue as a personal priority.
It is is nice to live in an environment where you can feel like an independent homeowner when things are going right, and like you live in a well maintained community when you need something resolved.
Even in my short time, the management has taken several actions to upgrade the safety and security of the building by implementing a new butterfly lock secure package room, and new SmartRent unit locks. Living here is easy because when things to go wrong the immediately go right. The maintenance team is also incredibly hard working. They are always around and present and respond as soon as possible. I have even had experiences where they stay over time to resolve concerns quickly.
Considering the amenities, and mainly how dedicated the team is here the rent is a steal. Their service is priceless.

Allison Murphy
Mar 18, 2022
Quite, never heard noises from neighbors or on the street in the nights. Very supportive management team, James is understanding and our go to person whenever we have questions! Quick maintenance. New building in the area. Only thing I recommend is to add another trash chute, but I understand it’s hard. Would highly recommend here!
I've lived at The Reserve at Burlington for a year and a half and on my second apartment. I commute back and forth from the west coast and The Reserve is my home away from home. I love it. I've been given the best of care by the entire staff including Kim, Kailene, Glenn, Jason and James. Well managed, well taken care of, clean, comfortable. For anyone looking for an apartment home I cannot speak more highly of the The Reserve!

James Kennedy
Apr 26, 2023
It has been almost 2 years living here and its really amazing!! Especially after equity management took over.
Staff is such great at what they do most of my maintenance has been done and dusted within 24 hours. I would definitely recommend it to anyone looking for great apartments 😊.

Chirag Padhiar
Aug 17, 2022