I decided to offer my thoughts on Decatur Flats now that I've had time to get to know the complex and new manager. I love the size of the complex first of all. It feels homey and private. The property is older but very nice with lots of updates. I love the community grilling/picnic area which has a very nice gas firepit along with gas grills to use. The interiors have been completely updated with new floors, countertips, appliances, EVERYTHING. The maintenance staff addresses issues immediately and keeps the property very clean. I liked Avery the previous manager, but the new manager Crystal is awesome. She makes sure her residents are taken care of gets to know you, and will remember your pets too lol. Give Decatur Flats a look if you need an apartment that's convenient to everything, completely renovated, with a great management staff but don't want to pay 3K
You have to expect occasional noise issues living in an apartment complex but the positives here greatly outweigh the negatives!
Phillip was very helpful and transparent. Made the whole moving process seamless and pleasant. Thank you again Phillip.
I recently moved into Decatur Flats, and my experience from the initial visit to settling in has been absolutely delightful. A few months ago, we first visited the property and were genuinely impressed by the attentiveness of the staff. We arrived about 20 minutes early for our appointment but were greeted warmly as soon as we parked. A gentleman from the property approached us to offer assistance - a small yet significant gesture that set the tone for our experience.
Phillip, who guided us through the property, was exceptional in his approach. He was thorough, clear, and helpful, walking us through the property and explaining the process in detail. His professionalism stood out, especially when compared to other properties we visited later. While those properties were perhaps more aggressive in their sales tactics and felt too transactional, Decatur Flats offered a more genuine, welcoming experience.
Despite encountering better deals elsewhere, we chose Decatur Flats. This decision was largely influenced by the initial impression the staff left on us. Now, having lived here for about two weeks, I can confidently say that the quality extends beyond just the customer service. The property is impeccably clean, peaceful, and well-lit at night, providing a sense of security and comfort.
Living here has been a testament to the fact that you indeed get what you pay for. Decatur Flats is not just an apartment complex; it's a community where you feel valued and at home. I would highly recommend it to anyone looking for a new place to call home.
Chris Sullivan
Jan 17, 2024
Just moved here several months ago and absolutely love my apartment. My move process was super smooth especially since I was moving from out of state. The site manager, Phillip was very helpful with helping me coordinate my move and sign my lease contract. So glad I chose this place.
I am in love with this apartment!! It was clean, quiet, and had everything I was looking for. I love how involved the community was. They do movie nights and talk and engage with their tenants. I can’t wait to move in here. Geigo was very helpful and helped me throughout the whole process.
Favour Adakosa
Nov 18, 2021
** UPDATE: As I approach the end of my lease I will be renewing gor an additional year. The complex has now passed to new management but I have no complaints. The building continues to be upkept especially with so many trees on the complex. A year later we continue to have loud people in their cars playing loud music, which has been addressed but I guess ignored by the tenants. Maintenance continues to meet my expectations, our maintenance person Abdul always addresses the issue within 24 hours. Complex continues feeling safe, very pet friendly, and homy.**
I give this complex a 4.5 simply because my apartment itself had a couple of nicks, which I think are things that should have been taken care of before a person moved in. Maintenance responds in a timely manner so I can't complain there. They upkeep the complex nice and clean and I do feel like I am taken care of and listened to. Aside from a couple of rowdy people at nigh playing loud music which I have said before, to me is a very minimal detail I have loved living here and would probably plan on renewing my lease when the time comes.
Hi Mr Cook, it's a wonderful thing you all are doing here with the changes and quick service to say the least. What I find most beautiful is the presence... what a beautiful community to match those who live and work here. Well done Phillip! My piece of heaven...
We have had a truly delightful experience living in Decatur Flats.😊
The property is charming and is kept up very well. There have been a lot of positive updates in this community 🛠🧰: new drainage system outside, beautiful stone walls, nest thermostats, updated lighting fixtures, sleek fire pit and more!!
We love the smaller size of this community and we enjoy the serene nature that surrounds the property.🐦🦋🐿 We also appreciate the location of this property. The property is situated perfectly to meet all of your local needs. There is easy access to grocery stores🛒, shopping centers, major highways🛣, and local & commercial coffee shops.☕
Did we mention that the staff is AMAZING!!!The maintenance staff is very prompt and professional. 🧰 Phillip, the property manager, is absolutely SUPERB! Phillip is kind, patient, and truly cares about the residents. He listens to every residents needs and quickly acts on them. Phillip is courteous, very skilled, excellent in customer service and is the BEST property manager ever!!
We definitely feel like this is a supportive community and have greatly enjoyed our experience.🏡
Pet Friendly
Elementary school nearby
Work-from-home
