The team at Zumper is excited to partner with Multifamily Insiders for a series of upcoming webinars that will provide tips for pros in the apartment rental space.
Join us in the coming weeks to learn new skills from pros, ranging from leadership consultants and sales leaders to motivational speakers and industry veterans.
Understand how your team members think
Wednesday, January 25 | 2pm EST | 11am PST
Key takeaways here will include learning methods for addressing your team members’ counterproductive habits, tips on what to do with difficult behaviors from both employees and residents, and language to create and nurture a ‘can-do’ attitude. This webinar will feature Teri Norvell, a former VP of Training, Marketing, and Business Development, who inspires her audiences to break through their challenges and develop new skills to inspire proactive action.
Stop sounding like a used car salesperson
Wednesday, February 8 | 2p mEST | 11am PST
Amy Kosnikowski Dilisio is a sales, leasing, management, and marketing leader. She has spearheaded national sales and marketing efforts for national and international real estate companies, and now helps position communities to excel even in the toughest markets. Amy will be teaching how to develop the traits of a strong closer, as well as how to gain customer perspective and implement out-of-the box sales methodologies.
Deal with difficult people
Wednesday, February 22 | 2pm EST | 11am PST
Explore three crucial types relationships that could be affected by ever-demanding or upset individuals: those with residents during renewal and raising rent processes, those between residents and maintenance staff, and those between leasing teams and prospective tenants. Leading the way will be Jackie Ramstedt, a performance consultant with over 30 years of experience in the multi-housing industry.
Improve the performance of your sales team
Wednesday, March 15 | 2pm EST | 11am PST
Learn ways to exceed your sales goals based on scientific research, including formal assessments of large numbers of successful salespeople, research on prospect behavior, and seminal research on how the internet affects sales. This presentation will feature Donald Davidoff, an industry expert in pricing, marketing, and technology. He consults on pricing and revenue management, as well as market research and a variety of business process and workflow projects.
Close more leases
Wednesday, May 17 | 2pm EST | 11am PST
Rommel Anacan, a corporate trainer, motivational speaker, and consultant, has developed a reputation for tackling common industry challenges in an uncommon way. He’ll fit fifteen hacks to improve your leasing strategies into this jam packed hour! Learn everything from how to be more effective over the phone and build rapport during tours to methods for overcoming common objections and creating an effective follow-up strategy.
Check out all of the webinars in this series by visiting the Mutlifamily Insiders website. And, don’t forget to follow Zumper on Twitter for live updates!
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