The leasing agents here are great! Zach and Brittany truly do the most to make sure that all the residents feel welcome. Property is clean and modern and the community events are awesome!
Kaitlyn Bittner
Jul 20, 2024
I’ve been living at the Citizen for close to 3 years and it has been a great living experience so far. The area feels safe and relatively quiet and conveniently located in Midtown! I plan to renew my lease at the end of this month. S/O to Brittany & Zach for holding down the management team.
Jarod Matheney
Oct 28, 2024
For starters-the location is amazing. The community is extremely accessible and is in the heart of midtown. I love being able to take the elevator down to the first floor and walk to Cameo for drinks with my friends on the weekends, never have to worry about spending money on an uber!
They also have Bikes for residents to rent for FREE. The gym has everything i need including a smith machine and stair master and since the Citizen has been under new management the last few months, the living experience has gotten even better. I love going in the leasing office bc the staff is so kind. They were so helpful and patient with setting up the new online portal. Julia, Brittany, and Zack are always cheerful and willing to help in any way they can. They are great about keeping the residents in the loop and just overall just really pleasant. I don't have too many maintenance problems but when I do, they are resolved quickly. Truly love this community. If you are looking for a place to live in midtown, move here!
Brittany Benefield
Apr 02, 2024
I've had a wonderful year living at The Citizen. The location in Midtown is fantastic, with an array of restaurants, bars, stores, and services just a short walk away. The convenience of having everything I need within reach has made daily life so much easier and more enjoyable. My apartment is cozy with a beautiful view of downtown Memphis and stunning sunsets. The Citizen provides a safe, comfortable, and inviting space to call home. The management team (Brittany and Zach) is excellent and has addressed any issues I’ve had quickly and professionally. Overall, this place has been an excellent choice, blending convenience with comfort perfectly.
Priscila Braga
Aug 15, 2024
I thoroughly enjoyed living here. Ill start with the downsides I noticed. There were several people who lived or visited here who didn't respect the space. There was consistently trash in the garage but management tried hard to keep that at bay. There were only a couple of neighbors near me who caused any issues (loud after hours or leaving pets on the balcony). Again, when these issues were brought up to the new management, action was taken. So once the management changed, it felt like things were getting taken care of quicker and that they actually cared about the issues. Other than those things, living here was a treat. They often had resident activities to show appreciation: yoga classes, food truck days, pet appreciation gifts, parties, front door decorating contests. They have really well decorated and clean community facilities like the club room, pool area, coffee bar, gym. LOVED having a gym on site that felt private. It was a more expensive place to live but it seemed worth every penny for these amenities. Shoutout to Zach and Brittany (new manager) who took care of any and every concern, question, and friendly hello. Those two made me feel like they actually cared and wanted to make it a happy, safe place to live. If it weren't for the crazy cost of the world we live in right now, I would still be there. I really did enjoy my experience here.
The property is Amazing and always upgrading. I love the parking and I’ve been living here a year and just resigned my lease. And the things around the property are good quality and fast response when assistance is needed. And the front office staff Brittany and Zach as well Julia are all stellar.
#UNSANITARY KELz
Apr 30, 2024
The Citizen is an incredible community! The new management team that RAM brought in has truly transformed the look and feel. Brittany and Zach in the office are fantastic. They are responsive, and really fun people who care about our community. And their community parties are a real bonus! The care the whole team takes to ensure a great living experience is outstanding. I would definitely recommend The Citizen! It's not only because of the amazing central location to the medical district, downtown, bike lanes, local restaurants, Overton Park with the Memphis Zoo, the arts district, but also because the apartments are beautiful, quiet and have great floorplans.
Zach and Lasahy were so helpful! Very thorough and engaging. Thanks !
11/25/24 Update:
I ended up moving into The Citizen after my tour and here are my final thoughts:
My overall experience living here has been truly pleasant. There was a shift in ownership within the first month or so of me moving in, which came with a few hiccups but the management team handled the transition exceptionally well. They were accommodating in every situation I brought to them; showed a level of care for the residents that I haven’t experienced at any other property in Memphis. They consistently go above and beyond to make everyone feel at home.
The community events, complimentary exercise classes, yoga sessions, holiday activities etc all made me feel involved. I've lived in various states and this is the most "at home" I’ve felt in an apartment complex. Safety was the most important thing for me and I can truly say I felt safe here.
A special shoutout to leasing and management team—in my opinion, this property wouldn’t be half of what it is without their dedication and oversight. Like any property, there were challenges, such as fire alarms and water issues last winter (which were city-wide), but what matters most to me is how the team responded. They were diligent, transparent, and proactive every step of the way, keeping us informed and addressing concerns quickly.
Maintenance requests were handled quickly, and steps have been taken to improve areas like trash collection with the hiring of a new company, which has been a noticeable improvement. The fire alarm issue has also been resolved, and I haven't had any furher issues within the past few months.
I will genuinely miss living here. Thank you to Zach, Brittney, maintenance crew, and the entire team for making this such a positive experience. They truly are an incredible team, and I felt it was important to share my experience as a thank-you for all their hard work.
Chyniece Matthews
Nov 27, 2023
Rent Special
Pet Friendly
More space
Social life
Wellness
Pet owners
