Yanahi is very professional and personable.
She is authentic every hour of the day.
Van Alen has nice amenities, like the Sauna. BUT - the steam room needs to be replaced asap.
Ondia is very nice to us always.
We will soon be leaving this building but have spent nearly five years living here, and have loved our time in the community! The amenities are what attracted us and they are all well maintained.
We want to share our appreciation for Ondia, Kym, and Rob on the concierge team, Ashli in the leasing office, and Ashley on the building maintenance team. They all do their jobs with great dedication and are always such a pleasure to interact with.

Oliver Andryszewski
Sep 05, 2024
I would like to extend our heartfelt thanks to Ashli and Layla and the Van Allen on our recent event. The Sky Lounge was a perfect setting for our gathering, and we truly appreciate the hospitality and support you provided throughout the planning and execution of the event!
The space was not only beautiful and accommodating, but the professionalism and attention to detail helped ensure everything ran smoothly. It was a pleasure to collaborate with you and we appreciate you along with the venue's atmosphere and views!

Brandon Pinnix
Nov 18, 2024
Since moving to Van Alen, one of the best features has been the staff, specifically the assistant community manager Sam! She has been nothing short of amazing; she is always positive, attentive and extremely helpful. She is one of the most efficient and kind managers I have ever experienced, and is one of the highlights of living at Van Alen.
Also want to add that Seycas cleaning service did a phenomenal job and was very kind, professional and left the apartment spotless. Great experience and glad to have been introduced through Van Alen.
Great location and amenities!! I’ve only had one problem that required maintenance and they had it fixed before lunch on the same day I submitted it. Even the moving in process was seamless, I had to do it virtually and Ashli went above and beyond with providing pictures of units and details within a timely fashion… so much so that I went from wanting a 1 bedroom unit to getting a 2 bedroom unit. There are also a lot of community events that are hosted and literally everyone at the front desk is so friendly and helpful.

Kristin Smith
Nov 14, 2024
The Van Allen is the best location in downtown Durham to live. We love the rooftop view overlooking the Durham Bulls stadium! There are so many places to relax and entertain on the grounds from the pool to the gorgeous lobby to the rooftop couches. Our apartment has great high quality features and their service department is amazing! Anything that we have needed fixed has been addressed in under 24 hours. And best of all, the staff is so kind and friendly. Our dog Tucker loves the dog park and meeting new furry friends. And my husband and I love walking everywhere. We can walk to several restaurants, outdoor concerts, DPAC, minor league baseball games, and summer fireworks! We are having a blast!

Honor Garrett
Sep 05, 2024
My boyfriend and I recently moved here from New York, and after touring several apartments downtown, Van Alen stood out as the best option for us! The entire staff was incredibly welcoming and genuinely caring. We worked closely with Ashli and Breanna, who went above and beyond to help us find the perfect unit. They took us on multiple tours, sent detailed photos and videos, and even FaceTimed with us while we were finalizing our decision. Their excellent communication and dedication made the process seamless. Since moving in, we have really been enjoying the amazing amenities offered and the convenient location close to everything we need. We’re thrilled to be part of the Van Alen community and couldn’t be happier with our decision to call this place home!
Downtown Durham is THE place to be in North Carolina, and it does not get any better than Van Alen apartments. We are located across from DPAC, and directly across from Durham Bulls field. In fact we can watch the games right from our 12th floor balcony, which has grills and a lounge with TVs etc. Not to mention the horizon and sunsets, and for those who love to watch thunderstorms roll through. We are walking distance from hundreds of restaurants and pubs, and have convenient access to Hwy 147 making it easy to get around.
Each month we do a variety of communit activites, including Wine tasting or beer, they often hold concerts which are catered (light snacks), trivia nights, bingo and movies.
I enjoy the facilities such as the dog washing/drooming stations, the sauna and steam room. The pool is always a popular place for neighbors to gather. We are a very active community, often the residents get together for brunches and dinners, often going out to restaurants. Everybody is so friendly.
The complex is always clean and it's just a pleasure to live here!
The staff are always amazing. I would like to name each of them individually, these are not just staff. Many of them live here to, so they are our neighbors and our friends. I would like to mention just one person, who is always friendly, and hard working. This is my friend Kelvin the grounds keeps. We talk every day, he and his lovely wife ocassionally attend our brunches. Kelvin is just an amazing person, he always goes above and beyond. Today he helped me carry some very heavy packages. He does his job exceptionally well, and always with a friendly smile. I wish I could name each member of the staff, they are all so wonderful, but I had to pick one.
I very highly recommend Van Alen apartments. It is a pure joy to live here!

gangGreenThumb
Oct 11, 2023