My boyfriend and I took a tour here with Sakina Ray and it was amazing she knew all
Her information and also was very informative really enjoyed this tour !
Zykeria Johnson
Dec 10, 2024
Ms Erica attempted to resolve my issue regarding the door opener but unsuccessful because replacements were on back order.
I was extremely pleased with the service Ms Erica provided because she was professional as well as personal. She accessed the problem kept me informed and once she knew what was required, she informed me immediately. She was timely, informative and professional. She exceeded my expectations; thereby becoming an asset to your organization.
Gail McKinney
Jun 11, 2024
Been living here since August and the change with the new PM is amazing! It’s turning around so quick. The staff are all super sweet, Ben the maintenance supervisor is always helpful…and Matthew is the sweet face you’ll see around the property picking up trash, making sure it looks nice. I can’t say enough about my interactions with Matthew-need to smile? Go find him! The staff are all so warm and welcoming.
Sarah Fleischhauer
Jan 21, 2025
I am a new tenant for Southaven Pointe Apartments and the entire process was stress free. My beginning process started with Tierney who was so understanding and helpful. She placed me with friendly people who worked with my budget and friendly customer service. Once I was approved and ready for move in Jennifer was great and helpful as well. She took the time with the paperwork and touring of my apartment. I’m so in love with the apartment and it is every thing and more. I truly thank those ladies as well and the entire staff because I definitely had a lot of questions and barriers to cross. Thanks Southaven Pointe Apartments.
Lashana Aldridge
Sep 30, 2024
Within a short amount of time of looking for a place! Ms. T. Toler was a blessing! She had helped me get what I have been looking for! Thank you so much for your help and patience! If it wasn’t for you, I would have still been looking! But not anymore! I have a place to call home! 💞
Thank you and continue to bless others just as you blessed me with mine!
Jessica Prescott
Jul 08, 2024
Andrea Oaks is THE boss lady!! I don't know if I can put into words to express HOW amazing she is. Let me give some back story as to why Andrea Oaks is top notch.
My ex (whom I'm working things out with- but easier to say ex for now) got an apartment at Southaven Pointe in June 2024. Long story short: (watch me tell it long anyways...) the address on the lease was wrong which was causing issues with getting electric and cable turned on, but no matter how many times we emailed about it AND went by the office, we were basically told "it is what it is". I had insane amounts of anxiety over this because I just knew my ex was about to get screwed. But I digress. There were some issues inside of the apartment as well and the leasing manager at the time, though she might still be there...told me nothing could be done since the lease was signed and the apartment was already accepted AND even told me issues would be had if I continued to try and reach out on his behalf- even though he was copied on every email AND even replied that he gave permission for the apartment office to speak to me...but again, I digress. (let me say, this is my ex's first time to get an apartment and he's SO very laid back.. couple that with a new leasing agent...and as a result- a proper walk thru of the apartment was NOT done)...hence the issues.
I did a lil SOS on my social media asking for friends that might be in the apartment leasing industry (with no further details) and a friend of mine tagged Andrea. I reached out and asked some general questions at first, having NO clue she worked for this company (but at another property). What are the odds??
You know what she did? She got the lease amended with the correct address within DAYS, and got maintenance scheduled to come in and fix the issues within the apartment. Let me say that again....within DAYS she fixed the issues I have been harping the previous folks about for almost a month. And she's a property manager at another location!! I sure hope this review makes its way up the chain and the "top dogs" see what a JEWEL they have in Andrea Oaks. I am in the customer service industry myself and finding folks who have a great work ethic and put in that little bit of extra is so very hard to come by! While this apartment complex IS way under par...if the company would employ folks who care, like Andrea...things can get done and turn around for the better. Thank you for all who took the time to read my mini novel <3
April Williams
Jul 23, 2024
Southaven Pointe is on Point! I moved in last year and just renewed my lease with Janna who’s amazing and took care of everything. Ever since Westminster took over the property I’ve seen amazing changes from remodeling my entire apartment to replacing all of the A/C units, brand new gym and a nice pool. Dominique the Assistant Manager is by far one of the best Apartment Managers I’ve ever meet she is a sweet heart and always goes above and beyond to make to make me feel at home. Seriously the entire staff is amazing the new Manager Jessica is fantastic she doesn’t let anything slide and her concern is 100% for the welfare of her residents. Any time there is a maintenance issue Jessica and Dominique are on top of it. Don’t let me forget about Maintenance these guys don’t stop working until the job is done. Quinton especially goes out of his way to make sure everything is good to go. I won’t be going anywhere anytime soon.
Colin Berryhill
May 20, 2022
S/O to Page for doing a walk through tour of the apartments with us. She was suppose to go on lunch. But she put her lunch on hold just so we could tour the apartments we were interested in. Thank you so much for helping us! We had a go cart issue with the battery trying to go dead on us😂. But I must say that was the highlight of the tour. She made us laugh and enjoy it even in the mist of an inconvenience😂. If you’re looking for an apartment in a great area ask for Page.
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