Great, quiet apartment community! I lived here in a 1B1B apartment from 2019-2024. I rarely had any issues, other than the regular apartment living quirks - noisy neighbors, security gates not working, bugs coming in through the patio...
However, the maintenance team at this community is always quick to respond to issues and get things fixed as efficiently as they can. The Pest Control business they use is always willing to come by with any issues I had. The Leasing Office also would always hear me out and handle it when my neighbors got a bit too loud.
Tarene, the Leasing Manager, is so friendly and understanding. She was willing to work with me when I had a few personal things going on and helped me tremendously when I went to move out after living there for 5 years.
Surprisingly enough, I found myself moving back into the community in August of 2024 and had a more than smooth experience with Mya, one of the Leasing Agents. Mya was so friendly when my fiancé and I came by for a tour. She worked with us to find the right apartment and timing for move in. She made sure the apartment was clean and ready for us, and answered all of my calls and emails.
This is a great community that is within a 5 minute drive of Suwanee Town Center. There is ample parking, a pickleball court, a beautiful swimming pool, walking trails, and a cute dog park. It, of course, comes with the standard of apartment living, but, I would choose this community every time.
The 1B1B I lived in and now live in again is super spacious and affordable (depending on time of year you look) for what you get, especially compared to other communities nearby. The patios have a built-in storage closet, which is rare to find included in apartments nowadays. Even though this community has been around for a while, the apartments aren't outdated at all. You get beautiful granite countertops and vinyl plank flooring throughout. They do a good job at making sure the carpet is clean when you move in.
The breezeways would be my only complaint - they aren't cleaned often, so spiderwebs, bugs and small pieces of trash or stains stick around for a while until they power wash and blow off the concrete. The trash policy of keeping valet trash cans inside your apartment during the day is not maintained, so a lot of trash cans stay outside apartments all the time, along with trash bags if they're not picked up on time. I'd recommend they enforce that a bit more, just for cleanliness & visual's sake.
Otherwise - I recommend this community to everyone I know!
Briana Ramgopal
Jul 31, 2024
I chose this location specifically. I could have chosen a newer property, but this place has a real community vibe. The move in process was easy. A few things needed to be done, of course, but they got them done. Very pleasant crew from day one. This is definitely a pet community but this property is Always clean, even the trash area. That is a great testimony to not only the staff but the residents as well. I chose well🤗
We’ve lived here almost three years, and we love it here. The community is nice and well-kept, and the location near downtown Suwanee is great. Everyone on staff is always friendly and helpful whenever we’ve had a question or concern. Indy helped us during our move in and when we transferred units, and both times she helped make the process very easy. We would highly recommend The Pointe At Suwanee Station.
I absolutely love this place! Indy is amazing! I wish I knew about this place years ago. The layout, the shops, the church! It feels like a village 💗 I recently added pics 🤟 I had to buy all new furniture because my old apartment was terrible 😞 I love this place 😭 the hallways are huge and clean! Definitely a hidden gem!!
I've lived in this community for over 3 years. And the front office, maintenance and grounds keeping teams have been nothing short of great. Ms. Terene Lancaster and her staff Indy, Angela, Mya and Charles have been phenomenal. They're really good at informing the residence if there any changes within the policy, if there are events or services being conducted on the property. I really appreciate this because this allows me to plan my schedule according to this information. Whenever there's an issue on the property, they are quick to have a solution to resolve whatever the issue may be and they keep you informed during the process of correcting the issue. I'm going to miss this place as I transition onto the next phase of my life, and I'm glad I spent this phase at The Point at Suwanee Station. Continue the great work and making Suwanee a better place!
MarDarius R. Gibson
May 08, 2024
I would like to start by saying the location is ideal for me. I'm only about 20 minutes away from my child's school which is convenient. I'm very pleased with the amenities and the floor plan I chose. Angela was very friendly and helpful in getting the information I needed to make my decision to apply for residency at this community. The staff are very friendly including Maya and Taylor. The maintenance guy, Robert, was prompt and helpful with the things I needed taken care of during my move in. I am very glad I chose The Pointe as my new home.
The Pointe at Suwanee Station has true apartment homes. The staff is extremely nice and helpful with anything that we needed moving in. My wife and I are coming from another complex that caused us nothing but stress and issues. I was dreading having to move again because who really likes moving but it was all very smooth. We were kept in the loop as to our status on being approved because our leasing agent Danielle knew the struggles we were having at our old apartment. She assisted us with all the questions we had, and even worked in a tour for us that fit my work schedule. Thank you Danielle for making this move extremely easy for us. The apartment was very clean when we came to get our keys and the walk through was very thorough. We came from a very loud complex with extremely thin walls and could hear everything from outside and the surrounding units, already we can tell that this is going to be a very quiet complex. We are very excited to get our apartment set up and enjoy the peace and quiet that the leasing office works hard to maintain for their residents. Again, The Pointe at Suwanee Station is a great community and the leasing office is very kind and welcoming. If you are looking for a new place to live, you will not be disappointed living here.
Beautiful apartment complex, great location, wonderful maintenance. I’ve read some of the bad reviews and wonder if they’re living at the same place. I’ve lived here for a year and a half and it’s been nothing less than a really positive experience.
The complex is well maintained, the office staff is very friendly and responsive (Angela and Indie), and Robert with maintenance is always around and helpful. The landscaping is maintained well and the pool is sparkling clean year round. The few very minor issues I’ve run into since moving in have been resolved very quickly.
It’s peaceful and quiet, my apartment is well insulated from noise, and I’m right across from the pool. The Fresh Market is just outside the gate and there are a few restaurants, hair and nail salons, and shops within walking distance.
The things mentioned in some of the negative reviews…yes, the entrance gate sometimes has issues, but so does the gate at just about every complex. Yes, I’ve seen the occasional roach or palmetto bug in my bathroom but this is Georgia! I’ve never lived anywhere and not seen them occasionally, they come in through the pipes. Yes we had issues with the trash valet not picking up trash but that lasted less than a few weeks before management took care of the issue and haven’t had issues since.
My 2 br apartment (the Sydney) is perfectly laid out for working from home with a semi-separate area of the living room to use as my office (included a photo because it wasn’t easy to tell from the floorplan what that space was like). I’m on the first floor and was able to add curtains to my patio to add a bit of privacy to my own outdoor space. Having an outdoor storage closet is a game-changer, didn’t realize how important it was until I moved from a house to an apartment!
Friends who come to my apartment always comment on how nice the complex and my apartment are.
There are people who complain about everything and can never be made happy, so take some of the negative comments with that in mind. I’ve never once questioned living here!
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