I have had a really positive experience living at Novus so far. Of course nothing can be perfect and I have had a couple of maintenance requests but the front office has been all over it as well as the maintenance team. Wilson is extremely friendly and helped me get a new refrigerator installed immediately after my old one took a dump on me for the second time in a week. I appreciate efforts made across the board to make sure residents are accommodated properly and quickly.

Brandon Tyler
Jul 30, 2024
Wilson the maintenance manager is extremely helpful. At 9 o clock he came in and fixed our air with no problem at all. 30 minutes after I called he was here to fix it. Great staff all around. Never lived at a place with people like him who are willing to take the time out of their personal lives to do that.
Quality building with a great assortment of amenities.. Very impressed with the finishes and the floorpans. The leasing office staff is friendly, and the Resident Portal is well designed. Maintenance has been almost instant, and they always followup to ensure I am satisfied. Definitely Recommend.

Codie Harrison
Jan 13, 2017
I’ve been touring tons of apartments all around Tampa the last several weeks. I came away very impressed with this apartment building and their facilities. Quyen was by far one of the most professional and friendly leasing associates I’ve met on this journey. Fantastic presentation. A++ all around.

Anthony Fiacco
Aug 02, 2024
I wanted to wait until I was fully settled and had a chance to experience everything around the building a couple times before writing a review and honestly this past month living at Westshore has been incredible. We move around a lot and I have never had a better experience with a building or a leasing team ever! Kamilah was absolutely amazing, so helpful, always available to help, very responsive to my calls and emails. Helped me with every single concern or issue I had (being weary because of past experiences) I never once got attitude or ignored. I felt so welcome here. And WOW THE AMENITIES! Everything works!!! It’s crazy!! And if something stops working they fix it so quick. The photos online are amazing but in person it’s even more breathtaking. The way the hot tubs change colors , multiple saunas, the tanning room, the pools are gorgeous. The courtyard area is what my patio faces and it is gorgeous. The gate always works for the parking garage as well as the fobs for around the building. I’ve been so obsessed and posting a lot about the new place and people think I live at a resort lol! Even the game room has all the pieces, the BBQ’s work amazingly! The ping pong and billiards table have all the pieces, not missing anything, right there! And they host the coolest community events like wings, pizza and trivia night. Bingo night. Mimosa brunch with little donuts and muffins. Coolest place ever to live in, and the rooms are just gorgeous and spacious! I love the package system with lockers and codes texted and if it goes into the larger package room there are cameras everywhere so it really gives me peace of mind. The building is really secure, all the fobs for all the doors coming from the outside always function! OH I SEE CLEANING PEOPLE WEEKLY! It is so nice to live in a place where after a month I’ve already gotten to know some of the people who come clean common spaces, because they don’t skimp out on the cleaning! Everyone in the office is so friendly and welcoming and they remember your names at the community events and really feel like friends. I feel bad I only remember Kamilah’s name who went about and beyond helping me fill out everything I needed to move in and helping me every single step of the way through (I was picking out this place from out of state so I did a lot of research!) but everyone else was also extremely helpful if it was Kamilah’s day off the other’s in the office won’t brush you off, they help you as well. I’m so happy here I could type forever! Definitely look into Novus Westshore you won’t regret it! The rooms are so spacious too. Our second bedroom is for my step son and he has a bed with a slide, a tent all his toys layed out and still soooo much room to play. Only posting step son’s room (unfinished), guest bathroom, and little bit of our balcony but just so spacious. Our balcony has on one side a two seat wicker couch, plant holders, rugs, other side has another seat and side table, mini basketball hoop, so much storage around the apartment. It’s quiet, nothing is ever crowded. I feel like I live at a resort.

Samantha and staff hosted an amazing pool party yesterday. There was a great turnout. There was plenty of catered food and Sam refilled the beverage coolers constantly so they never ran out. Everyone was bopping along to the DJ’s tunes. A good portion of the guests were boys from Yankees training camp and it was fun watching them have such a good time. Novus does a great job hosting events to bring their community together. The maintenance staff is very responsive and the office staff is accommodating. I love the amenities at this place and cleanliness is clearly a priority.
The leasing center and maintenance team are always so helpful and friendly! Samantha always does such an amazing job at planning the community events and making sure the residents are taken care of. Quien is always so helpful, attentive, and willing to go above and beyond. Wilson, Dre, and the maintenance crew have always been responsive and ready to solve any problems in a timely manner.
The amenities are gorgeous, the bathrooms are my favorite part of our unit, and the other residents are friendly.

Zahira Rosario-Benitez
Oct 04, 2024
Am I living at a resort? Novus doesn't feel like an apartment building. From the day I moved in, I was immediately visited by the friendly maintenance staff who attended to my needs. There are so many reasons to list Novus as a hidden gem of a community. The pool courtyard is stunning. From my balcony, I can listen to the sounds of a running water feature that makes me feel like I am relaxing in nature. Inside, the kitchen is massive and the island makes a great place for prep and dining. It is bright inside compared to other apartments that often feel dark. The walk-in closet has a lot of space. The amenities include pool, hot tub, free coffee, pool table, fitness center, business rooms, virtual golf simulator, games, package lockers, and lots more. The staff is very friendly and knowledgeable. Let me save you some time, I toured all the other apartment complexes in the Westshore area and the only 2 apartment complexes I would recommend are Novus and Varela. Surprisingly, they are both sister organizations. I just hope they have openings, because I doubt people are going to want to leave such an amazing place.
