Just moved in here a couple of weeks ago. We needed the apartment quickly, and Linda at the leasing office was extremely helpful in every step of the process. She was very responsive, and responded to our emails even on her holidays, and worked with her corporate office to expedite and to ensure things go smoothly. Also, we had a few maintenance items, and they were all taken care of very quickly by Oscar and Denis. I found everyone in the staff to be friendly and tried to help. So far, our experience has been positive.
I lived here for three years and only moved to be closer to my job. The apartment complex is safe and clean. The walls can be thin, but I lived in a quiet building with great neighbors and wasn’t too disturbed by noise. Denise is beyond wonderful. She knows everyone’s name and goes out of her way to make everyone feel at home. The few times I needed to place a maintenance request, things were followed up with immediately. I always felt like management was on my side and truly cared about my quality of living. Other reviews mention cockroach infestations, but I didn’t see one in the three years I lived here and never ever had a problem with bugs or needed an exterminator. The location is great too - near the mall, near Garden City, and near the train station. There is so much to do nearby. I had a great experience overall.

Michelle Calia
Jul 19, 2019
My roommate and I moved in to our new apartment at Eagle Rock yesterday and the leasing office made the process so easy. We had a tour of available apartments with Keron who was kind, informative, and made us feel comfortable through their communication skills, giving us space to explore, and their willingness to answer any and all questions that came up. After we put in the application, we were in consistent contact with Linda, who was not only easy to talk to, but also very helpful during every stage of the process. Linda answered every question we had (which were a lot, given that this is our first place of our own) and walked us through the steps we needed to take. Even when I dropped off necessary forms, the secretary at Eagle Rock Management was approachable and gave us helpful information regarding the rest of the process. Everyone we spoke to at Eagle Rock made the application and move in process as painless and simple as possible, and for that, I am very grateful.

Nicolas Rasmussen
Oct 27, 2024
We stayed at Eagle Rock in Mineola for a little under a year, while our house was under construction. Overall, we were very pleased with the experience. We felt home, and the staff made us feel welcome. Linda at the office was very accommodating, and the maintenance crew was very responsive. Oscar fixed things promptly and neatly. One thing that could use an improvement was the laundry area, where machines were out of repair often, but overall no big deal. In the warmer spring weather, there were some ants coming in from the outside, but that was taken care of promptly. There were no cockroaches as some reviews note, but occasional water bugs (which look a bit like big roaches) in the laundry area. Again, that was no big deal and taken care of right away. Any complaint or issue was addressed promptly. There were many life-long residents there, and we made some good friends with quite a few. They have ample parking. No problem with deliveries, either packages or food. Located in a very safe neighborhood and close to everything, including huge Stop and Shop, Roosevelt Field Mall, stores, and many nice restaurants. I’d definitely recommend this Eagle Rock location to anyone looking short- or long-term living.

Aigul Sarvarova
Jan 30, 2024
Keron and Linda made my transition so smoothly and they both went above there means, thank you so much

Jeffrey Pinkney
Nov 23, 2024
This is my first week here, but I couldn't be happier with my choice. The location is absolutely ideal – I'm within walking distance of everything I need, from grocery stores and restaurants to public transportation.
One of the things I appreciate most about this complex is the cleanliness of the facilities. The common areas seen well-maintained, and my apartment was spotless at walk thru.
But what truly sets Eagle Rock apart is the staff. Linda and Keron are so friendly and helpful, going out of their way to ensure that my stay is as pleasant as possible. Whether it's assisting with maintenance requests or providing information about things, they're amazing.
Overall, I highly recommend Eagle Rock Mineola to anyone looking for a convenient and comfortable place to live.

Theodore Thornell
Oct 12, 2024
Linda and Keron went far beyond my expectations to help me find my new home. Their can do attitude and standards of what conditions and services a rental company should provide for their residents have me excited to start my time in the community. I’m extremely lucky to have come across such good people at a significant moment in my life.

Michael McHale
Nov 04, 2024
Eagle Rock Mineola is a beautiful property with an excellent management structure. Linda is fabulous and the maintenance is out of this world!

Jonah Sanderson
Mar 27, 2024