I would highly recommend Gramercy! We absolutely loved our unit. We never had any major issues with our unit. No leaks! No mold! No mice! No bugs or roaches whatsoever! Whenever we placed a work order whether on the online portal or via email it was addressed immediately. The location is superb, it's right off of Keystone Parkway. Close to shops and dining. The community itself boasts of beautiful views, lots of parking spaces, outdoor pool with a splash pad, state of the art fitness center and there is a very nice welcoming club house. The community is peaceful and quiet. The office is always having events for the residents, as well as providing specials perks! The floor plans are all very spacious and just has a nice flow to them. The maintenance team is awesome. They get it done right the 1st time. The office staff is very kind, helpful, and professional. Amber who was our leasing consultant was so accommodating, professional, helpful, kind and patient with us as we were coming out of state. She took her time and explained every single detail and aspect of the moving process. Amber was extremely helpful to me and always respectful & courteous. Miguel who is also a leasing consultant was always helpful and professional. Crysany the assistant property manager was also very helpful. Melissa the property manager set my mind at ease, when I told her I did drywall repair for 2 small tiny holes. She assured me everything would be fine and it was. Chloe who is the leasing director has been nothing short of professional, patient, kind and extremely helpful. Whenever Amber wasn't available Chloe would step in, step up and get the issue resolved immediately. The staff at Gramercy welcomed us as part of an extended family. The entire Gramercy team is like no other and they truly care for their residents and their future residents. I would highly recommend Gramercy if you are truly looking for a place to call home. You are not treated like a number...you are treated with kindness and respect. Give the staff a chance...they are not robots. They work very hard so we can enjoy our beautiful and peaceful community. I hope this review helps someone make the right decision.

Probably Prudence
Jun 19, 2020
Everyone in the office had a smile on their face and very kind. They were willing to work with me.
Simply, great people to be around!
Wonderful and welcoming staff!
Everything is transparent. Mariah was very helpful and was pointing out minor things to be fixed in the apartment, which I did not even notice! Shows you how much they care about their tenants.
Good experience overall.

Mounir Karmada
Oct 06, 2023
I personally love this property. The neighborhood is quiet (ofc neighbors are never perfect) but other than a few bumps and steps here and there it’s wonderful. I feel safe and my apartment was nice when I moved in. The office staff has always been so so nice and so helpful. For the price I’m paying, the square footage of my apartment, and being in Carmel, I would recommend this property to everyone.

Shelby Keefer
Oct 27, 2022
I moved for a couple years now and I will say, it didn’t get off to a great start, but there has been a change on management! The new property manager and I see some new faces with maintenance and office staff, are making a lot of improvements! I can tell they are working very hard to plan things for residents and to get work orders completed at quick as possible. Communication has gotten so much better which does mean a lot to me. I really do love living here and love the area!
I wanted to take the opportunity to submit a very positive experience I’ve had with Gramercy Apartments. I was having an administrative issue with my monthly rent, and was able to find a resolution by working with Conner Cole. He was fantastic. He listened to my issue and helped me find a remedy. His customer service was phenomenal and I really appreciate the help he provided. He really cared about the problem I was having and by helping me resolve it, took an immense about of pressure off my shoulders. He went above and beyond. Thank you so much for your help, I appreciate it SO much!
Matt Emery is hands-down the best leasing agent I’ve found throughout my many visits to rental properties all over Carmel & Indy. He listens to what you’re looking for, your budget & then helps you to find, not just a place to rent but the perfect fit for you! *see my review on Providence of Old Meridian apartments. I love all of the green space at Gramercy but it didn’t quite meet my needs. I was somewhat picky because I plan to stay close to 3 years. Matt totally went above and beyond to help me find what I wanted. He helped me find the perfect place at a sister property & I couldn’t be happier. I truly have found the perfect place for me and my dogs! Thank you Matt!!
Went by to take a look at apartments and Connor went above and beyond answering all our questions. He was patient, knowledgeable and kind. I wasn’t feeling well at all so I wasn’t in the best mood to be engaged in the process of finding a new apartment for my mother. Apartment looked great and lots of good amenities for residents. Connor- I’ve attached a picture of a Flemish Hare for your reference. Thanks for taking your time to help us today- I sincerely appreciate it.

Chelsea Wolfe
Feb 14, 2023