Emma was amazing. She remembered me touring before and that made my day. She followed up with me which eventually turned into a new lease. Keep up the great work Emma and I look forward to moving to The Franklin!

Kimberly White
May 29, 2024
As a marketer, I understand the value of reviews. And as a human being, I value when people go above and beyond to help me.
My experience at Franklin so far (and I can’t see how that would ever change) has been more than outstanding.
I found Franklin on the Google Maps route, so I could live close to both Raleigh and Cary.
When I drove up to the Franklin (on a good sunny day) it reminded me of Ceaser Palace in Las Vegas. At the same time, it doesn’t have the snobby/flashy appeal - on the other hand, it feels very friendly, comfortable, and just overall super cool/sweet.
Emma, the Leasing Princess, showed me the unit that met all of my requirements (which were multiple).
During the same day, Emma was able to turn around all of the needed checks and approvals, so I could sign my lease very quickly. That was truly impressive as I’ve lived in more than 30 places in 5 different states and some more in other countries, in the US and have never had such a smooth and positive experience as Emma was able to provide.
Chrystal, the property maintenance manager, was also extremely helpful when I had questions about some things in my amazing new apartment (i.e. using AC - here we have a person in tech - me - who can’t operate basic appliances :D).
The whole team goes above and beyond to ensure you enjoy living at the Franklin.
Now, about the the property.
It’s Amazing, beautiful, peaceful, with top-notch amenities that work flawlessly. The pool alone is worth moving for - it’s a resort-style pool that’s gorgeous, has a subtle music backdrop that makes you feel as if you’re in an actual resort, and also a part of the pool is dedicated to lap swimming if one is interested (which I am, though still making my way there for my first Olympic swim). Little kids (or tipsy people) can enjoy a part of the pool that’s not deep, but the entire pool isn’t deep so it’s extremely safe for a person of any age and physical ability.
The buildings are very clean and pretty - tall hallways, business center, a huge gym with every piece equipment you may need to make yourself hot, pretty, and healthy, and a state-of-the-art Clubhouse. Also, the grills… and the pond - with occasional passing by ducks, and always present frogs singing songs and having vocal battles during the gorgeous North Carolina evenings.
My apartment was prepared really well when I moved in. Super clean, smelled great (i.e. no smell - the smell of new home) - all the buildings here are very new.
Also, the team at Franklin cares about the world. For example, there are multiple coffee stations, but one has to bring their own cup - rather than wasting a new paper cup - to have a coffee. Cudos for that.
The community also has chargers for Tesla/electric vehicles - not that I’ll ever need one I have no patience to wait for anything, but if you have an electric car - you’re set. There is also a station where you can wash your car.
Everyone I’ve met so far at the property has been very friendly, helpful, and welcoming.
Anyways, I am happy to share more feedback as needed upon request.
Take care and have a great rest of your life.

Lesya Pishchevskaya
Aug 15, 2024
I've lived at the Franklin since Feb 2024 and thought it was finally time to leave a review - firstly, management here is amazing! Everyone is so kind and helpful, always helps with anything possible, and responds to emails/questions/concerns very quickly. I moved from out of state and Emma made the application & move in process so seamless. She is wonderful! I literally cannot say enough great things about her and Kyree as well. Maintenance is just as awesome, they are quick to help when problems arise and fix things. Never had an issue with loud noises from neighbors, buildings are built well and are maintained! Lastly, this apartment is located in a great location, everything you need is nearby and is also very safe - I've never had any issues. I definitely recommend this place to call home.

Alexis Azzoune
Aug 25, 2024
We recently moved here and absolutely love it and couldn’t be happier ( except for when the pool opens). Moving out for the first time can be scary but Emma helped us so much with everything. I’m so happy to be close to everything and try new foods. The maintenance team is so responsive and kind (said my cooking smelt good so winning extra brownie points). The property is beautiful for evening walks. The car care center can’t wait to use! Ample parking and large parking spaces. Moving to the city was a little scary but it’s nice seeing people go out on walks and love seeing all the furry friends.
Can’t wait for summer to meet more of our neighbors!!

kaitlyn dewick
Mar 12, 2024
I have lived at the Franklin for 4 years and loved making it my home. The apartments are modern, bright and airy and nicely appointed. The hallways are kept clean and the landscaping is beautifully maintained. The staff is professional, courteous, and friendly. Whenever I voiced a concern or needed maintenance it was always solved quickly. Washer and dryer in every apartment, granite countertops, grills by the pool and in the courtyard, balconies, elevators, a great gym, and convenient to shopping and restaurants, makes this a great place to call your home.
I highly recommend the Franklin. I know you will be as satisfied as I am.
Keep up the good work Franklin!

Anita Magliola
Dec 04, 2022
Moved in a few months ago and the apartment is great. It’s a new building and we haven’t had any issues. The staff has been very helpful every step from signing the lease to keeping the building clean. The food trucks coming every few weeks are splendid. The apartment life team has also been awesome—Gary and Kelsey are super friendly and put on great events.

Mark Frederick
Sep 02, 2019
Went to tour with an appointment and cannot tell how fantastic Emma is. She has a real positive energy and really effective in answering all of my questions. Apartments are great and gives luxury vibe even from the lobby.
I came from NY looking for someplace to call my new home and have been searching for apartments in Cary. Your apartments are gorgeous, all sorts of great amenities...the closets are huge! But the hidden jewel of this complex was our tour guide, Emma. Professional, cheerful, knowledgeable, respectful and just absolutely lovely to be around. She was our first tour guide in the area and she raised the bar so high, no one else came close to her level. She is definitely an asset to your company! Treat her well! :)

June Gallagher
Nov 13, 2023