Screen door needed replaced. I put in an order and within a couple of hours it was done!

Erica Waddell
Sep 06, 2024
Redwood Plainfield has exceeded my expectations on apartment living. I moved here in March, 2020 during the beginning of the Covid-19 pandemic with a 2 month old at the time. The staff handled my move in flawlessly. All documents were signed electronically, my apartment was thoroughly cleaned/sanitized, and everyone was extremely helpful with my transition. Living here has been an amazing experience so far. Having a 2 car garage one level apartment is great for my family. All of the neighbors are friendly. All maintenance work orders have been completed in a timely manner. I absolutely love living here. Mechelle and Ross are the best staff. They are very accommodating and are there for me for anything I need. The apartments are in the heart of a beautiful neighborhood where I take daily walks/jogs. This is a beautiful place to live. I am sad I didn’t move here earlier. If you are looking for an amazing place to live this is the place to be. All of the people here are very welcoming and excited to meet new people.

Shelby Goldsberry
Jun 03, 2020
When my husband and I had to sell our home and move away from our families we were completely unsure about where to find a rental. In full disclosure, this move was triggered due to a motorcycle accident that my husband had been involved in and we needed to be closer to his doctors and specialists in downtown Indianapolis. We were already navigating difficult circumstances and looking for a new place to call home felt completely overwhelming.
We were completely discouraged by the first apartment complex we looked at. It was completely outdated and my husband, being in a wheelchair at the time, could barely fit through the doorways to the apartment.
About a week later we stumbled upon the Redwood complex. Their apartment layouts were all open-concept floor plans. We were very impressed at how nice the apartments were and how well my husband was able to get around inside.
What really sold us though was the location. The complex is situated just on the edge of town close to amenities but you are removed from the hustle and bustle of things in a quiet neighborhood. There is also access to a trail for running, walking or biking and you can even get to the Plainfield trails without having to get in your car!
We met Ross, the maintenance technician, during our first week here and he made us feel very welcome to the neighborhood. We have had very few maintenance issues but he has taken care of them in a timely manner.
Mechelle, the office manager, is very professional and personable. We were touched by her sincerity with our situation. She was extremely helpful in assisting us with our transition in our new home away from home.
We have been here almost two years and we still love being a part of the Redwood community.

Pleasant surroundings, very spacious, maintenance is always on time, I love that it's quiet, they try to keep it clean, though it's hard for management to do so due to some other residents who don't follow regulations in regards to especially dog's waste, some residents ignore the waste baskets designated at almost every corner, but just allow their pets to poo on the sidewalks! Over all it's a beautiful place, and I am happy! Great staff!

Priscah Mhango
Jan 13, 2020
Tyler is always friendly & gets the request done in a timely manner. He always tries to accomadate you and will let you know if something comes up with the appointment. I can count on him to get the job done & get it right!
Everything went very smoothly. I’ve been a renter for most of my life and this was the best process.
Update - I’ve now lived here for a year. I just renewed for another two years. I had an issue with my air conditioner yesterday. When I discovered it, I sent a maintenance request online. In 10 minutes, I got a response, 5 minutes later, he was there. 10 minutes later, he had it fixed. A bad capacitor had kept the compressor from starting, and he had brought one with him anticipating the problem. It was fixed within 30 minutes of submitting a request. You can’t beat that!
Another update - My built in microwave went out recently. Response time was quick. Unfortunately, a new microwave has to be ordered. Getting it in and installed seems like a priority and I have no doubt it will be up and running as soon as possible. Maintenance here is the best.
We enjoyed our 6 month stay, had absolutely zero issues the entire time. The apartments were cozy, clean, convenient and the management was very responsive. Had maintenance out twice, both times the person who came by was respectful and worked quickly to fix what they were there for. The price is steep for sure, but I'm not convinced that there are many better places to rent in Plainfield, especially for a family.

Dana Granholm
Jun 29, 2021
Chatham Glen by Redwood is a very clean and relaxed community! The management is amazing and VERY helpful! It’s a perfect place for anyone who isn’t ready for a home but wants the space! The walk in pantry is my favorite! My fiancé Mark and I are in love with this apartment complex. Michelle has helped us beyond our expectations! Very happy!

Stacey Gitschlag
Aug 21, 2018