Zumper
modified
3 Days Ago

Highlights

  • Pet Friendly
  • Luxury apartments
  • Historic downtown

Location

38501 Mentor Ave, Willoughby, OH 44094, USA|Willoughby
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Tour The Residences At Chagrin Riverwalk

Contact

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Management

Marous Management Services LLC

Our team has verified this company

Leasing office

(216) 279-1293

Open 

Monday 9:00 am–6:00 pm ET

Property Overview

The Residences At Chagrin Riverwalk is a highly rated property with a Zumper expert rating of 9.7, reflecting its excellent balance between price and value, supported by a price rating of 9.0. With exceptional amenities, a prime location, and high-quality living standards all rated 10 out of 10, residents can enjoy luxury apartments in historic downtown. The property emphasizes transparency and trustworthiness, while also being pet-friendly, with nearby services and outdoor spaces enhancing the overall living experience.

This summary uses Zumper’s proprietary data. “Zumper Expert Ratings,” “Things you’ll love,” and “Great for” are based on our internal analyses of market trends and renter insights.

Zumper Expert Rating

9.7
Excellent
Earning an outstanding 9.7 out of 10 overall rating, The Residences At Chagrin Riverwalk is a shining example of a what an exceptional rental property looks like. Most noteworthy, it excels at Amenities and Location—these two characteristics alone make this property an excellent choice for anyone seeking an elevated lifestyle with few trade-offs.

Things you’ll love

  • High school nearby
  • Elevator
  • Images Available

Great for

  • Pet owners

Floor plans

Central - The Chateau1 bed1 bath673 sqft$1,568–$1,578 /mo3 units available
West - The Aspen1 bed1 bath834 sqft$1,593 /mo3 units available
East - Lakeshore1 bed1 bath763 sqft$1,615 /mo2 units available
Central - Skytop1 bed1 bath690 sqft$1,656 /mo1 unit available
West - The Birch1 bed1 bath959 sqft$1,659 /mo1 unit available
Central - The Pearle1 bed1 bath743 sqft$1,662 /mo1 unit available
West - The Chestnut2 bed1 bath1,069 sqft$1,692 /mo1 unit available
West - The Douglas2 bed2 bath1,190 sqft$1,812 /mo2 units available
Central - Vista2 bed2 bath1,012 sqft$1,953 /mo1 unit available
West - Clubhouse 2 & 72 bed2 bath1,116 sqft$2,074 /mo1 unit available
West - Clubhouse 3Studio1 bath561 sqftAsk to join waitlistComing soon
Central - Veranda1 bed1 bath561 sqftAsk to join waitlistComing soon
Central - Sonesta1 bed1 bath558 sqftAsk to join waitlistComing soon
Central - Bali1 bed1 bath620 sqftAsk to join waitlistComing soon
East - Riverfront1 bed1 bath642 sqftAsk to join waitlistComing soon
West - Clubhouse 1 & 61 bed1 bath660 sqftAsk to join waitlistComing soon
Central - The Chateau ADA1 bed1 bath673 sqftAsk to join waitlistComing soon
West - Clubhouse 41 bed1 bath682 sqftAsk to join waitlistComing soon
Central - Coronado1 bed1 bath690 sqftAsk to join waitlistComing soon
Central - Jumby Bay1 bed1 bath815 sqftAsk to join waitlistComing soon
East - Waterway2 bed2 bath1,183 sqftAsk to join waitlistComing soon
Central - Vista ADA2 bed2 bath1,012 sqftAsk to join waitlistComing soon
East - Tidewater2 bed2 bath1,197 sqftAsk to join waitlistComing soon
West - The Elm2 bed2 bath1,350 sqftAsk to join waitlistComing soon
East - Causeway2 bed2 bath1,306 sqftAsk to join waitlistComing soon
West - Clubhouse 82 bed2 bath1,322 sqftAsk to join waitlistComing soon

Let's explore this property.

Amenities for The Residences At Chagrin Riverwalk

Apartment Amenities

1st Floor3rd Floor
4th FloorBalcony
Barn DoorsBlinds/Window Coverings
DenDouble Vanity
Elevator AccessGarage Included
Granite/Quartz CountertopsGuest Bathroom Tub
High CeilingsKitchen Island
Master Walk-In ClosetMentor Avenue View
Oversized ClosetsPatio
Primary Walk-in ClosetSpacious Bedrooms
Vaulted CeilingView
Walk-in ClosetWalk-In Shower

Appliances

Pool with Sundeck

Building

24 Hour Fitness Center24-hour a day Emergency Maintenance
Business CenterCats OK
ClubhouseCoffee Bar
Community RoomDogs OK
ElevatorEV Charging
Fitness CenterOutdoor Entertainment Center
Parcel LockersResidents Lounge
Theater Room

Grounds

Dog ParkDog Wash Station
Fire PitGas Grills
Pet Friendly Community with Fenced-In Dog ParkSundeck with Gas Grills
Swimming Pool

Services

Online Service RequestsProfessional Onsite Management

Neighborhood

Convenient LocationRiverwalk Trail

Other

24-Hour Fully-Equipped Fitness CenterOnline Rental Payments
Units, floor plans, amenities, dimensions, details, availability, and prices may be approximate and subject to change. Please contact a community representative for more information.

Policies and fees

Applicants

Application Fee

One-time. Agent application fee.

Contact Property

REQUIRED FEES

Security Deposit

One-time.

Contact Property

OPTIONAL FEES

Dog Policy

Allowed
Limit2

Cat Policy

Allowed
Limit2

Cat

Pet Rent

Monthly. 2 cats max. Restricted Breeds, max combined weight of 85 lbs. Please call our Leasing Office for complete Pet Policy information.

Contact Property

Pet Fee

One-time fee per pet.

$500

Dog

Pet Rent

Monthly. 2 dogs max. Restricted Breeds, max combined weight of 85 lbs. Please call our Leasing Office for complete Pet Policy information.

Contact Property

Pet Fee

One-time fee per pet.

$500

Questions about this property’s policies and fees?

Building details

Property details

Year built2015
Units431
Lease terms6–13 months
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About The Residences At Chagrin Riverwalk

Managed by Marous Management Services LLC
Marous Management Services LLC 1 of 4Marous Management Services LLC 2 of 4Marous Management Services LLC 3 of 4Marous Management Services LLC 4 of 4
HomeApartments in WilloughbyWilloughby The Residences At Chagrin Riverwalk

A short walk from Historic Downtown Willoughby, Chagrin Riverwalk is a 22.5-acre walkable community which includes luxury apartments and a riverfront park that is yours to explore. It truly is all right here.


Year Built: 2015

Go to property website

Zumper Expert Rating

Our expert rating is based on a weighted average score of property attributes that renters care about most: price, amenities, location, quality, and trust.
9.7
/10
Excellent
Earning an outstanding 9.7 out of 10 overall rating, The Residences At Chagrin Riverwalk is a shining example of a what an exceptional rental property looks like. Most noteworthy, it excels at Amenities and Location—these two characteristics alone make this property an excellent choice for anyone seeking an elevated lifestyle with few trade-offs.
How we rated The Residences At Chagrin Riverwalk
Price·9A score that weighs the cost and location of the property, which we calculate by comparing rent prices of recent units to the median price of nearby rentals, adjusting for overall quality and features.
The Residences At Chagrin Riverwalk stands out with a remarkable rating of 9/10 for its cost per bedroom compared to other rentals in the area. Considering the excellent balance between price, convenience, and comfort that it provides, residents enjoy a high-quality living experience.
Amenities·10A score based on the amenities offered at this property compared to other rentals in the area. We consider the quantity, quality, and popularity of features both on site and within the units.
The Residences At Chagrin Riverwalk stands out as a premier property with an impressive array of amenities and an excellent standard of living. Residents here have access to many of the most popular and desired perks—pets allowed—making this one of the top choices for renters seeking unparalleled comfort and convenience.
Location·10A score based on proximity and ease of access to shops, restaurants, schools, and public transportation while considering the desirability of the area.
The Residences At Chagrin Riverwalk offers residents unparalleled convenience to popular points of interest, transportation, schools, and more, which provide an elevated quality of life. Communication with management is usually quick and easy, allowing for a more expedited application and renting process, saving you time and money.
Quality·10A score based on what makes the property stand out, such as luxury features, unique offerings, age of the building, and our ability to verify the accuracy of these details.
The Residences At Chagrin Riverwalk has notable characteristics that give it an edge. It is a verified property that stands out from others nearby as an exceptional choice for renters looking for a specific lifestyle. Offering a combination of prestige, modernity, and tailored living experiences, residents can expect nothing short of excellence at The Residences At Chagrin Riverwalk.
Trustworthiness·10A score based on the accuracy, completeness, recency, and usefulness of the information provided by this property, so you can trust that what you see is what you get.
The Residences At Chagrin Riverwalk sets a high bar for up-to-date information, transparency, and thoroughness in marketing and communication. It's verified, offers multiple lifestyle photos, and provides detailed information about its features and attributes. The clarity it provides sets it apart from other rentals, making The Residences At Chagrin Riverwalk a trustworthy choice for potential residents.

Reviews from the web

Showing 8 highest rated

I have lived here for almost a year now and I am so happy here. I am a paraplegic and it is so hard to find an apartment to accommodate me. From day 1 everyone has been so accommodating from the first apartment view to any maintenance needed. I am so happy to renew. Thank you for giving me a safe and beautiful apartment to call home.

Mary Zagar

Mary Zagar

Dec 13, 2021

I've been a resident at Riverwalk Apartments for nearly five years, and overall, my experience has been good. The apartments themselves are modern, updated, and well-maintained, and the location is unbeatable—minutes from downtown Willoughby, which makes it easy to enjoy the bars and restaurants. Many of my friends have also lived here throughout the years, which adds to the community feel. Recently, my time at Riverwalk took an unexpected turn when a car accidentally crashed into our first-floor apartment from the parking lot. Coming home to find a cracked wall and severe damage was shocking and stressful but the Team at Riverwalk/Marous helped incredibly and turned my “good” experience to GREAT. At 2 a.m.(when we found the damage) Joe, the property manager, was on-site along with the local fire and police departments making sure the building was safe not only for us but for all residents. From that point forward, the Riverwalk/Marous team worked quickly to support us. Tyler communicated with us nearly every day that first week and throughout the whole process, providing constant updates and truly listening to our concerns. The entire team was empathetic, and their genuine care for how we were doing during such a stressful time made a world of difference. When we decided to transfer to a different unit due to the extent of the damage, the team was incredibly accommodating, even though we had just signed a new lease for that apartment the same day the car ran into it. They found us the exact same floor plan that was opening up in just a few weeks, and made the transition as smooth as possible. Kevin and the maintenance crew were respectful and helpful, keeping us informed and making sure we were comfortable in the meantime. Haley was instrumental in all of these processes as well, especially in getting us in a new unit as fast as possible. They went above and beyond and technically did not have to transfer us, but they did and were happy to. We are beyond grateful for their efforts. On top of all this, Riverwalk has really enhanced the resident experience over the past couple of years by hosting fun community events. From a solar eclipse watch party and Cleveland Indians opener event to a summer pool party with drinks and food, the new resident gatherings have been an amazing addition. They even bring in live bands and food trucks during the summer. These events make living in a luxury complex feel even more worth it! If you’re looking for a clean, safe, updated, fun, and friendly place to live in Lake County, I highly recommend Riverwalk Apartments.

Courtney Thompson

Courtney Thompson

Oct 22, 2024

We’re sharing just 8 of many, sorted highest to lowest. Visit the Google business profile to view all reviews.

The Residences At Chagrin Riverwalk is great for:

Pet owners

  • Outdoor spaces are available at this property
  • 2 pet grooming services nearby
  • 1 pet hospital in the area
  • 2 pet supply stores near the property

Property highlights

We compared every listing in the surrounding area to determine which amenities are most common. If a building lacks an amenity that most others in the area have, it is a con. If a building has an amenity most others in the area do not, it is a pro. Similarly, price, schools, and size are calculated relative to the size, price, and distance to schools of the other properties nearby.

How The Residences At Chagrin Riverwalk compares to other nearby properties.

Positives

High school nearby
There is a high school 0.5 mile away
Elevator
Improved accessibility features
Images Available
There are at least 10 photos of this address
Walk-in closet
More closet space on average

Considerations

Greater distance from middle schools
The nearest middle school is farther than 2 miles away
Greater distance from grade schools
The nearest elementary school is farther than 1 mile away

Property Map

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Managed by Marous Management Services LLC

Marous Management Services LLC

Trust is the value on which every project is developed and maintained.

Rent trends in Willoughby

1-bedroom apartments here are priced 4% higher than 1-bedrooms in Willoughby.

If you decide to upgrade your space, you can expect 2-bedrooms at The Residences At Chagrin Riverwalk to be 3% more than the average for similarly sized apartments in Willoughby.

Median rents as of Feb 28 2026.
Willoughby
Willoughby
A table of 1-bedroom apartment rental data trends in Willoughby
MonthMedian Rent
March 2024$1,427
April 2024$1,455
May 2024$1,405
June 2024$1,531
July 2024$1,564
August 2024$1,575
September 2024$1,555
October 2024$1,541
November 2024$1,538
December 2024$1,537
January 2025$1,515
February 2025$1,515
March 2025$1,500
April 2025$1,543
May 2025$1,541
June 2025$1,539
July 2025$1,555
August 2025$1,565
September 2025$1,582
October 2025$1,578
November 2025$1,563
December 2025$1,562
January 2026$1,542
February 2026$1,551
A table of 1-bedroom apartment rental data trends in Willoughby
MonthMedian Rent
March 2024$1,427
April 2024$1,455
May 2024$1,405
June 2024$1,531
July 2024$1,564
August 2024$1,575
September 2024$1,555
October 2024$1,541
November 2024$1,538
December 2024$1,537
January 2025$1,515
February 2025$1,515
March 2025$1,500
April 2025$1,543
May 2025$1,541
June 2025$1,539
July 2025$1,555
August 2025$1,565
September 2025$1,582
October 2025$1,578
November 2025$1,563
December 2025$1,562
January 2026$1,542
February 2026$1,551

Affordability calculator

Can I afford to live at 38501 Mentor Ave?

Bedrooms

Rent-to-income ratio

30%

Slide to adjust the percentage of your monthly income you are willing to spend on rent.
The general rule of thumb is to spend around 30% or less of your income on rent.
Recommended income

$64,600/yr

With your selected rent-to-income ratio, you'd ideally want to make $64,600 annually to afford this 1-bedroom median monthly rent price of $1,615.
For more information on rent affordability, visit our rent calculator.

Schools near The Residences At Chagrin Riverwalk

Grant Elementary School

2838 lost nation rd

willoughby, OH, 44094

K-5Public
C+

Willoughby-Eastlake City Schools Online Academy

35353 curtis blvd

eastlake, OH, 44095

K-12Public

Willoughby-Eastlake Preschool

34050 glen dr

eastlake, OH, 44095

PKPublic

Mentor High School Preschool

6477 center st

mentor, OH, 44060

PKPublic

Garfield Preschool

7090 hopkins rd

mentor, OH, 44060

PKPublic
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Internet available near The Residences At Chagrin Riverwalk

Getting around Willoughby near 38501 Mentor Ave

Walking

4/10
Fewer daily needs are within walking distance (unless you’re up for a challenge).

Driving

10/10
Commuting is easy with multiple accessible routes and plenty of parking.

Cycling

3/10
This is semi-bikeable, but you’ll need another way of getting around.

Transit

3/10
There are a few mass transit options within the area.

Points of interest for 38501 Mentor Ave, Willoughby

Groceries

4/10
At least one grocery store within a 30-minute walk

Shopping

6/10
Variety of shops within walking distance

Cafes

2/10
Few or no cafés within walking distance

Restaurants

5/10
Some restaurants within walking distance

Primary schools

0/10
No elementary schools within a 30-minute walk

High schools

0/10
No high schools within a 30-minute walk

Parks

6/10
Moderate amount of park space nearby

Nightlife

3/10
Few or no bars within walking distance

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